Quality Service Analyst - Surrey, Canada - Community Living BC

Community Living BC

Verified Company

Surrey, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

_We are proud to be selected as one of __B.C.'s Top Employers_
_ once again_

If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you

Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families.

CLBC staff strive to advance the vision of _Communities of belonging, lives with connection_.

Visit our Careers at CLBC page to learn more about working at CLBC, what we offer, and tips for the interview process.

The Role

As a Quality Service Analyst at CLBC, you are responsible for representing CLBC as the primary point of contact for service providers.

Accountabilities include

Developing service contracts or agreements and negotiating the costing details and quantities
Negotiating contract costing and advising on requirements for corrective action in contracted service delivery
Consulting with Facilitators about support requests, service availability, and resource suitability
Conducting onsite monitoring reviews (homes, staffed residential facilities, programs, etc.) and investigating competency and service issues
Working with the Facilitator in assisting individuals and their families who are experiencing a crisis
Recruiting and developing new service relationships
Ensuring service collaboration and developing costsharing agreements
Liaising with key staff regarding current funding limitations or delays and participating as a team member in local budget management
Reviewing financial reports to ensure delivery of services for approved funding supports

Qualifications

Experience working in the social services sector in areas such as resource development or contract management
An equivalent combination of relevant education/experience may be considered

Possession of a Class 5 driver's license and a clean driver's abstract are required.

Hybrid work Combines on-site office work with flexibility to work from home within BC after passing a 6 month probationary period.

Additional Info

Team:
Surrey Team one

Status/Term:
Auxiliary. Anticipated 70 hours bi-weekly to March 29, 2024. Regular status staff will fill this position as a temporary assignment

Classification/Salary:
Social Program Officer (Growth to R24) / Position starts at $36.05 to $40.44 hourly

_ The health and safety of our team and communities is paramount to CLBC. Accordingly, we require anyone joining our team to provide proof of full COVID-19 vaccination._
**Closing date August 16, 2023