Salon Receptionist - Etobicoke, ON MX B - STIL & CO.

Description

Job Summary

We are seeking a friendly and organized Salon Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, multitasking abilities, and a passion for the beauty industry. The Salon Receptionist will manage appointments, assist with retail sales, and contribute to the overall success of the salon.

Duties

• Greet clients warmly and ensure a positive salon experience from arrival to departure
• Manage appointment scheduling and confirmations using our POS system
• Handle cash transactions and maintain accurate cash handling procedures
• Assist with retail sales by providing product demos and upselling services
• Maintain an organized reception area and ensure all merchandise is well-displayed
• Respond to client inquiries via phone and in-person with excellent phone etiquette
• Collaborate with salon staff to ensure smooth operations and client satisfaction
• Utilize time management skills to prioritize tasks effectively throughout the day

Experience

• Previous experience in customer service or retail sales is preferred
• Previous experience using Phorest software an asset
• Strong organizational skills to manage multiple tasks efficiently
• Excellent communication skills, both verbal and written, are essential for this role

Join us in creating an exceptional experience for our clients while thriving in a supportive team environment

Job Type: Part-time

Pay: $19.00-$22.50 per hour

Expected hours: 10 – 20 per week

Benefits:

• Flexible schedule

Work Location: In person