Ostomy Associate - Calgary, Canada - Calgary Co-Op
Description
Have medical knowledge- Understand medical conditions
- Have retail or related experience
- Be able to communicate well with others
- Have excellent written and verbal skills
The Ostomy Associate is responsible in maintaining customer service standards through a safe and efficient operation, while upholding confidentiality of sensitive matter and adhering to Company policies, procedures and standards.
RESPONSIBILITIES:
- Provide excellent customer service while upholding confidentiality of sensitive information. Maintain positive customer relations through the proper handling of customer merchandise, questions, comments, requests, and complaints.
- Effectively works in a diverse team environment in a proficient and friendly manner.
- Assist the supervisor to ensure the ostomy department is operating in accordance with company policies, procedures, programs, merchandising standards and overall expectations.
- Provide ongoing feedback to the supervisor regarding recommendations for continued improvement of the ostomy department.
- Assist in maintaining a strong, efficient and productive working relationship with approved professionals, business organizations and internal/external company representatives.
- Accurately and efficiently handle the sale of merchandise, inventory control, price integrity and administrative areas not specifically referred to in this document.
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