Hotel Clerk Supervisor - Canmore, Canada - Super 8 Canmore

Super 8 Canmore
Super 8 Canmore
Verified Company
Canmore, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Education:
Secondary (high) school graduation certificate

  • Experience: 1 year to less than 2 years

Tasks:


  • Assist clients/guests with special needs
  • Take, cancel and change room reservations
  • Register arriving guests and assign rooms
  • Provide information on hotel facilities and services
  • Process group arrivals and departures
  • Process guests' departures, calculate charges and receive payments
  • Investigate and resolve complaints and claims
  • Exchange foreign currency
  • Balance cash and complete balance sheets, cash reports and related forms
  • Answer telephone and relay telephone calls and messages
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Provide general information about points of interest in the area
  • Follow emergency and safety procedures
  • Handle wakeup calls
  • Provide customer service
  • Maintain an inventory of vacancies, reservations and room assignments

Supervision:


  • 34 people
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 40 hours per week
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