Bilingual-merchandising Service Representative - Montréal, Canada - Masco Support Services

Description

Masco Support Services, a division of Masco Corporation, is a dynamic team dedicated to exceeding our customer's expectations. We are a group of customer centric organizations providing practical analytics, relevant customer insights, and targeted project execution.

Supporting multiple retailers, we fully use our shared resources and processes to provide our Masco family of brands value driven customer support and coordinated service solutions.

Workplace and Culture:

Diversity is a core value of Masco Support Services culture. Our organization provides a competitive compensation and benefits package, along with professional career growth opportunities.

We believe a workplace that encourages different voices, perspectives, and backgrounds creates better teams and better solutions.

We are committed to addressing the barriers and biases that affect people's ability to fully access opportunities and bring their whole selves to work.

We embrace diversity and recognize the importance of evolving our employees professional career development.


Career Opportunity:

We are actively seeking a
Bilingual Merchandising Service Representative
to join our team in North Montreal

• Quebec, Canada

Work Responsibilities:


As the Masco Representative, you will:

• Provide representation for an array of Masco product (Delta, Mirolin, MasterPlumber, BrassCraft, Peerless), including product display maintenance, inventory management, planogram management, returns evaluations, customer service, and cross-merchandising
• Provide associate, storewide, and districtwide product knowledge through inaisle and classroom style training
• Participate in customer sales events including commercial/contractor events and howto clinics
• Perform project related activities including program resets/refreshes, placement of product promotions, special projects, survey execution, new store set up, and store remerchandising
• Perform sales related activities at independent locations including sell in new programs, sell in promos, and support implementation of new product

Diverse Skills and Experience That You Will Bring to the Role:

• High school graduate or equivalency required
• 2+ years bigbox retail experience
• Must be bilingual (read, write and speak English/French)
• Basic knowledge of home improvement, renovation or construction industry
• Demonstrate proven understanding of personal computers and competence in standard office software, including Microsoft Word, Excel, PowerPoint, and Outlook
• Effective use of organizational skills in a fastpaced environment
• Capable of delivering product knowledge training and demonstrations to small and large groups
• Ability to operate hand tools including cordless drills, etc.
• Willingness to travel overnight as needed, up to 20% of the time

What We Offer:

• Competitive salary plus bonusearning potential
• Paid Time-Off & Company paid holidays
• Monthly cell phone allowance
• Company iPad
• Healthcare benefits such as medical, dental, and vision
• Pension eligible

Our Interviewing Methods:

After you have applied to our current posting, we will review your resume. If your resume is a match for our current opening, we will contact you to request an interview.


Keywords:
product sales, product distribution, product training, product availability, inventory replenishing, POG compliance, planning, project execution, relationship development, relationship retention, customer relations, customer service


Company:

Masco Support Services:
Full time

• MSS _(the "Company") is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company._
• MSS _is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please clic