Customer Service Advisor - Winnipeg, Canada - Midas MADDEN
Description
At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
ResponsibilitiesThe Service Advisor supports the Shop Manager in the optimization of the shop's retail sales and profitability while delivering superior customer service, including:
- Develop and present estimates, source parts and sell jobs to customers
- Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
- Ability to work alone covering managers days off
Qualifications
- General automotive knowledge
- 1 year experience in the automotive industry
- Excellent customer service skills
- Good communication skills
- Teambuilding skills
- Valid driver's license or ability to get to all locations in Winnipeg
- Ability to work a flexible schedule including weekends, evenings, and holidays
- Ability to work at different Midas locations
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