Hospitality Coordinator - Vancouver, Canada - EY

EY
EY
Verified Company
Vancouver, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you.

And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.


The Opportunity


EY is currently looking for a driven workplace services professional who enjoys working with outstanding internal support teams as a Hospitality Coordinator in our Vancouver office.

In this role you will be providing support for corporate meetings and events, ensuring a positive first impression for all guests and external & internal clients, while working in tandem with your Workplace Services colleagues.


Your key responsibilities

  • Inhouse meeting and event requests: Ensure all meeting and/or event space requests are continually monitored and fulfilled.
  • Planning: Assist with room requirements, refreshment/catering needs, as well as dietary considerations.
  • Set up/take down: Set up room, lay out refreshments and/or catering, reset meeting space according to standard, maintain & replenish meeting room supplies, as needed.
  • Client floor: Maintain overall cleanliness and appearance of client floor, including terrace; ensure fresh coffee and water available throughout day in reception; follow cleaning schedule of catering kitchen and appliances; replenish stock; make service calls, as necessary.
  • Technology support: Liaise closely with the technology team to provide certain AV troubleshooting for meetings/events.
  • Relationships: Develop and maintain relationships with various vendors and caterers.
  • Teaming: Crosstrain with other Workplace Services colleagues to assist, when available.
  • Reception coverage: Provide relief at reception for breaks.
  • Invoice processing: Prepare catering invoices for payment.

Skills and attributes for success

  • Strong interpersonal skills, including the ability to resolve conflict and handle difficult situations.
  • Proficient in MS Office and demonstrated aptitude to learn customized firm software/tools.
  • Continually strive for innovative solutions to established processes & procedures.
  • Aptitude to differentiate when to act independently or team with others.
  • Committed to contributing to a strong team culture to ensure success.
  • Ability to meet multiple and/or unexpected deadlines in a demanding environment.
  • Develop and maintain relationships to efficiently leverage expertise.
  • Demonstrate sound judgement regarding confidential and sensitive matters.
  • High standard for cleanliness.
  • Physical strength for significant walking, climbing stairs, ability to lift 25+ lbs.
  • Exceptional client service experience is a must.

Ideally you will also have:


  • Hospitality & event planning experience is an asset.
  • Serving it right Certification BC is an asset.
  • Postsecondary education (preferred).

What we offer


We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business.

In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future.

Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being.


Plus, we offer:

  • Support and coaching from some of the most engaging colleagues in the industry
  • Learning opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that's right for you

Diversity and Inclusion at EY
Diversity and inclusiveness are at the heart of who we are and how we work.

We're committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging.

From our actions to combat systemic racism and our advocacy for the LGBT+ community to our innovative Neurodiversity Centre of Excellence and Accessibility initiatives, we welcome and embrace the diverse experiences, abilities, backgrounds and perspectives that make our people unique and help guide us.

Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.


EY | Building a better working world


EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance
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