Drop-in/shelter Support Staff - Winnipeg, Canada - Siloam Mission

Siloam Mission

Verified Company

Winnipeg, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

As a Christian Humanitarian organization, Siloam Mission connects the community in order to alleviate hardships and provide opportunities for change for those affected by poverty and homelessness.

Building a community of hope since 1987, we would like to invite you to join our journey. Siloam Mission is currently seeking a permanent weekend's Drop-In/Shelter Support Staff.

As part of a team the Support Staff are responsible to provide professional and proactive support to community members who access the Siloam Mission's Drop-In and Shelter services.

Support Staff must have a desire to work towards Siloam Mission's strategic goal of ending homelessness. This is a weekend split shift beginning in the Drop-In and transitioning to the Shelter to assist with intake.

POSITION DUTIES
Provide direct support for community members accessing Siloam Mission's Drop-In and Shelter services (i.e. meals, entrance, cleaning lockers, shelter intake, volunteer clean-ups, etc.) in a professional manner;
Provide professional, compassionate daily feedback and address any behavioural concerns with community members;
Prepare and complete incident reports, daily logs and other required documents and reports;
Provide day-to-day guidance and resources to community member's working on a housing plan;
Respond to emergency situations that occur at the assigned workplace;
Provide professional and informative orientation of the Drop-In to Volunteers;
Ensure volunteers, staff and other stakeholders are treated with equality, respect, and dignity and support them to have a positive experience while at Siloam Mission;
Support the team in the daily clean-up;
Labelling the locker contents of guests who didn't return and moving it into storage for pick-up.

EDUCATION & EXPERIENCE

Completion of diploma or degree in Health Services or Social Service discipline or equivalent years of experience;
Knowledge and awareness of the Indigenous culture and cultural diversity;
Demonstrated knowledge of NVCI, ASIST, CPR/First Aid, Mental Health First Aid training (MHFA) is preferred;
Knowledge of community resources for homelessness, health, mental health and substance use;
Experience in Non-Profit sector is an asset.

KNOWLEDGE/SKILLS/BEHAVIOURS

Ability to work with diverse communities and promote cultural sensitivity in the workplace;
Demonstrated understanding of the unique issues and barriers affecting those experiencing poverty and homelessness;
Ability to work within a harm reduction framework;
Knowledge of Housing First Principles and housing resources;
Critical thinker with a strong ability to make quick decisions under stressful situations;
Ability to respond to threats to safety and security of staff and clients and de-escalate potentially violent situations;
Excellent interpersonal skills and ability to form relationships with those using services;
Maintain appropriate professional boundaries;
MS Office and data entry skills;
Experience in working with HIFIS4, Housing Plus databases is an asset.

RELATIONSHIP
Works closely with Drop-In staff, Community Members, Volunteers, and various departments of Siloam Mission

WORKING CONDITIONS
Work requires standing and walking over extended periods of time;
May be required to lift up to 50 lbs occasionally;
Overtime may be offered when necessary
Hazardous conditions could include potential violent outburts from community members toward staff or to other community members.

CLOSING DATE:
May 30, 2023

You may address your cover letter to:
Cynthia Ramos-Murray, HR Generalist

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