clerk, hotel front desk - Kelowna, Canada - Gav Enterprises Ltd DBA. The Chinook Motel and Oasis Motor Inn

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    Description
    • Education: No degree, certificate or diploma
    • Experience: Will train
    • Tasks

    • Register arriving guests and assign rooms
    • Process group arrivals and departures
    • Take, cancel and change room reservations
    • Provide information on hotel facilities and services
    • Provide general information about points of interest in the area
    • Investigate and resolve complaints and claims
    • Process guests' departures, calculate charges and receive payments
    • Maintain an inventory of vacancies, reservations and room assignments
    • Follow emergency and safety procedures
    • Clerical duties (i.e. faxing, filing, photocopying)
    • Answer telephone and relay telephone calls and messages
    • Provide customer service
    • Work conditions and physical capabilities

    • Attention to detail
    • Personal suitability

    • Client focus
    • Organized
    • Team player
    • Work Term: Permanent
    • Work Language: English
    • Hours: 40 hours per week