Automotive Service Appointment Coordinator - Edmonton, Canada - Big West Ford

Big West Ford
Big West Ford
Verified Company
Edmonton, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description
Big West Ford is looking for an
experienced Automotive Service Appointment Coordinator (F/T) to join our team. Our group is dedicated to provide top notch customer service. We're always growing, because of which, we're looking to bolster our Service roster and exceptional Service team.


Requirements:


  • Prior service and customers relations experience is a must. 2 years of Appointment Coordinator experience in the auto industry will be preferred.
  • Strong organization and time management skills
  • Excellent communication skills
  • Customer service experience
  • Ability to work in fastpaced environment
  • CDK experience preferred

Duties will include:

  • Answering phone calls
  • Making outbound appointment phone calls
  • Cashing out customers
  • Booking Appointments
  • Assisting customers, etc
  • Writing express work orders

What we offer:

  • Competitive wages
  • Excellent Group Benefits package
  • Group RRSP Contribution program
  • Training and support programs
  • Unlimited career opportunities within our automotive group

Benefits:


  • Dental care
  • Extended health care
  • Onsite parking

Schedule:

  • Day shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Edmonton, AB: reliably commute or plan to relocate before starting work (required)

Experience:

- automotive service appointment coordinator: 2 years (required)


Work Location:
In person

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