Guest Services Representative - Regina, Canada - Regina Exhibition Association Limited

Regina Exhibition Association Limited
Regina Exhibition Association Limited
Verified Company
Regina, Canada

1 month ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

WHO IS REAL?


Situated in the heart of Regina, the
Regina Exhibition Association Limited (REAL) District is the largest interconnected event complex in Canada and is the centre of sport, business, and entertainment for the community.

REAL is a not-for-profit municipal corporation, governed by a Board of Directors, that acts as a steward of all assets on the 100-acre property which is owned by the City of Regina.

Our history is long standing and began in 1884 when an enthusiastic group of people organized Regina's first ever agricultural fair.


Since then, we have played host to events large and small and over the years, our main signature events were formed: Queen City Ex, Canadian Western Agribition, Canada's Farm Show, FROST, and Truth and Reconciliation Day.

We are the proud home of the Saskatchewan Roughriders, Regina Pats, Futbol Club Regina, University of Regina Cougars Hockey, Hockey Regina, and many other recreational sports, concerts, tradeshows, conferences and conventions of all shapes and sizes.

Throughout our history, one thing has stayed the same:
we build community and we create memorable experiences that last a lifetime.


THE OPPORTUNITY AWAITS YOU


Serving as the first point of contact on visitors and guests to the campus, the Guest Services Representative will be expected to greet and assist visitors, answers questions, provide direction and appropriate information.

This position will perform a variety of administrative/clerical tasks, as assigned.

Situated in some of the campus' highest traffic areas, the Guest Service Representative also assists guest and staff with event-related calls, incident resolution, events, and general concerns.


As REAL District gears up to launch the new Avana Center in 2023 which includes a variety of new drop in sports facilities, we have a variety of new shifts available depending on your own availability.


REAL has a variety of 6-month Part Time Block/Term Opportunities available:

  • Monday
  • Thursday 7:30AM
  • 3:30PM
  • Monday
- Thursday 3:15PM - 7:30PM

  • Monday
- Thursday 7:15PM - 11:15PM


  • Friday

  • Sunday 7:30AM
  • 3:30PM


  • Friday

  • Sunday 3:15PM 7:30PM


  • Friday

  • Sunday 7:15PM 11:15PM

WHAT YOU WILL DO

  • Present a positive and professional image to all guests, suppliers, inquiries, and other persons.
  • Troubleshooting and/or escalating guest issues as required.
  • Proactively address guest needs by answering questions, giving directions and other information regarding the campus and surrounding areas. Never avoiding a guest or leaving a question unanswered.
  • Performing other duties as allocated.

WHAT IT TAKES
We live our REAL

Core Values:
Be original, Be a host, Be inclusive, Be proud, Be resilient, Be smart, and Always own it.

  • High school diploma or GED equivalent required.
  • Previous experience in guests/customer service in forwardfacing industries is considered an asset.
  • Experience in cash handling and basic accounting procedures.
  • Working knowledge of computers and must be comfortable with Excel; Proficient typing skills.
  • Ability to work conscientiously with mínimal supervision in a fastpaced environment where there are often multiple demands.
  • Ability to work cooperatively and effectively with others.
  • Must be able to obtain and maintain a satisfactory Criminal Record Check for the duration of employment.
  • Note that this position is an inscope position under the RWDSU Collective Agreement.

WHY CHOOSE REAL?
Here at REAL, we can offer unique experiences unlike any other organization:

  • Make a difference in your own community.
  • Be a part of an industry responsible to create fun and memorable moments for our guests.
  • A wide range of employment opportunities to fit your own lifestyle whether that's committing to us in a fulltime capacity or more of a casual role that is event specific and tailored around your own availability.
  • We offer competitive wages and industry standard benefits.
  • Matching Group RRSP plan.
  • Ability to obtain free tickets to a wide variety of sporting and entertainment events.
  • Discounts during events you participate in as a guest.
More jobs from Regina Exhibition Association Limited
See all jobs of Regina Exhibition Association Limited