IT Support Specialist - Winnipeg, Canada - Broadstreet Properties LTD

Broadstreet Properties LTD

Verified Company

Winnipeg, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

When friends and family have computer problems, you're the first person they call. You are a self-starter and are driven to see the end results.

You have a natural curiosity to understand how things work, enjoy the troubleshooting process and are not intimidated by the challenge of learning on the fly to resolve problems.

If this sounds like you, we're looking for a customer-focused individual with a broad understanding of technology to join our team

As the IT Support Specialist, you will be based out of our Manitoba Regional Office in Winnipeg and will offer support to users who are experiencing challenges with their computers or software.

Support can be provided in person, over the phone, or online. You will address issues ranging from the network systems to individual desktop computers. The IT Support Specialist is also responsible for maintaining the company's computer services and equipment.

Your contributions to the team include:

Troubleshooting to detect and solve technical problems
Providing onsite and remote support
Being proactive in providing handson solutions
Supporting Microsoft Office Suite, Microsoft Office 365 and mobile devices
Participating in crossfunction projects
Responding to user requests
Providing technical guidance and timely solutions
Escalating unresolved issues in a timely manner
Deploying, upgrading and refreshing equipment and devices
Ensuring continuous improvement of onsite service delivery

What you need to be successful:

Post-secondary education in relevant field of study or equivalent work experience
Minimum 1 years of direct work experience in user support
Experience with Microsoft Office 365 administration would be an asset
Effective communication skills with individuals at all levels of the organization
Able to work efficiently as part of a team as well as independently
High degree of resourcefulness, flexibility and adaptability
Superior time management skills, multitasking skills, and the ability to prioritize tasks with mínimal supervision
Strong problem identification and troubleshooting skills

The perks:

Employer paid extended health, vision, and dental coverage (including family)
Employee and Family Assistance Program (EFAP)
Health and wellness benefit
Company cellphone
RPP eligibility after one year
Employee recognition program

Why Broadstreet?

Broadstreet Properties is a family owned and operated property management company partnered with Seymour Pacific Developments to build apartment and townhome communities.

We are a growing organization made up of diverse team members who are motivated to continuously innovate our approach to asset management.

We consider employee wellbeing a priority and are dedicated to protecting the health and safety of our teams while ensuring a workplace that is respectful of everyone.

Broadstreet Properties Ltd.

practices equal opportunity hiring and onboarding processes and is committed to creating an inclusive environment for all employees irrespective of race, colour, religion, sexual orientation, gender identity, or any other status protected by law.

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