Technical Support - Vancouver, Canada - Image Engine Design

Image Engine Design
Image Engine Design
Verified Company
Vancouver, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

POSITION PURPOSE
n.


DUTIES & RESPONSIBILITIES

  • Monitor and maintain the render farm by prioritizing jobs as requested by production.
  • Monitor the studio ticketing system and overall health of the render & storage resources.
  • Manage studio resources, including disk space and render farm utilization.
  • Upload and download digital data to/from clients using a variety of secure data transfer methodologies.
  • Troubleshoot and correct failing tasks.
  • Perform backups and restores; maintain tape library and database; update online database.
  • Assist in writing tools and the maintenance of the operations manual and procedures; make recommendations and enhance procedures to increase productivity, organization and efficiency.
Shift work which includes nights and some weekends


SKILLS AND ABILITIES

Technical skills

  • Knowledge of Linux (proficiency with basic command line tools).
  • Knowledge of networked/distributed computing concepts.
  • Knowledge of the film industry and related processes
  • Interest in visual effects pipelines including:
  • Interest in renderfarms and farm management (eg. Tractor)
  • Interest in visual effects software packages (Maya, Arnold, Nuke etc.)
  • Interest in highend / high capacity storage systems
  • Interest in production tracking systems (Shotgrid)
  • Entry level scripting language experience is a plus (eg. Python).

Core skills

  • Good communication skills, able to communicate in a professional and friendly manner with coworkers and customers
  • Selfstarter, energetic, good people/communication skills and ability to prioritize workload
  • Effective written/oral communication skills, interpersonal, and presentation skills to communicate complex ideas clearly
  • Team player that strives to maximize team and department performance
  • Detail oriented, highly organized, and able to handle a variety of tasks in an efficient manner
  • Must be able to multitask and maintain a positive attitude when working under pressure
More jobs from Image Engine Design
See all jobs of Image Engine Design