Resident Engagement Worker - Calgary, Canada - The Mustard Seed Society
Description
Are you passionate about making a positive impact in your community? Do you want to be part of a dynamic team that makes a meaningful difference in the lives of those in need? The Mustard Seed - Ogden Community Impact Centre is seeking a
Resident Engagement Worker who is responsible for ensuring the physical, emotional, social, and spiritual well-being of the residents in our Housing program.
Reporting to the Resident Program Supervisor, the Resident Engagement Worker is responsible for ensuring the physical, emotional, social, and spiritual well-being of the residents in our Housing program and works collaboratively with their support systems to encourage resident/family independence, community engagement, and housing stability.
Employment Type:
Permanent Part Time
Schedule:
Saturday and Sunday, 8:00 AM to 6:30 PM
Reporting to:
Resident Program Supervisor
City:
Calgary
Number of Positions to Fill: 1
RFR #: 357
DUTIES AND RESPONSIBILITIES:
- Connect with a specified group of families living in Hub29 housing on an ongoing basis to assist in building the skills of daily living
- Support the working relationship between the resident/family members and their support network; refer the resident/family back to their case worker whenever possible/necessary; ensure clear lines of communication with outside organizations who serve the residents
- Refer residents to The Mustard Seed services and collaborating with those services; provide information about community supports
- Manage a client caseload as assigned by the Supervisor of Resident Engagement
- Advocate on behalf of residents
- Document resident/family interactions, referrals, progress, and any change in behavior
- Complete 6month reassessments; Resident Care Plans; incident reports and daily logs in a timely manner
- Welcome and supporting volunteers with events
- Cover Front Desk for patrols and breaks; conduct security rounds
- Create surveys and flyers using Microsoft Word and PowerPoint
- Support Property Management as needed, delivering notices, flyers, and other duties requested by Property Management
- Host community events; engage in intentional interactions with residents to build rapport and foster community
- Encourage community participation
- Other duties as assigned
MINIMUM QUALIFICATIONS AND SKILLS
- Diploma or an undergraduate degree in a related field
- Minimum of 3 years of experience working with marginalized individuals
- Strong communication skills and ability to work within a crossfunctional team
- Ability to interact with a variety of individuals
- Strong administrative and computer skills
- Conflict resolution skills and ability to manage residents in crisis situations
- A passion to be part of ending homelessness
- Security guard experience is considered an asset
WORKING CONDITIONS
- Moderate physical effort required to successfully accomplish the essential job functions: standing, walking and ability to lift 50lbs required
- Moderate to high mental effort required to successfully accomplish essential job functions such as providing information, resolving discrepancies, responding to highly intense situations
ADDITIONAL REQUIREMENTS
- An Employment Background Check is required for all positions at The Mustard Seed
- As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed's Employment Values during their employment at The Mustard Seed.
- Must have legal authorization to work in Canada on a fulltime basis for anyone other than current employer
NOTE
- Your privacy is important to us. The information we collect is used solely for consideration for employment.
- Please visit our careers page to see more job opportunities.
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