Account Manager - Montréal, Canada - TC Transcontinental

TC Transcontinental

Verified Company

Montréal, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Foster relationships with key stakeholders (internal and external) to ensure customer satisfaction.

Liaison between client and production teams to ensure programs are on brand and meet expectations.
Ensure clear communication with team member on status and potential roadblocks or situations impacting the account to ensure flawless execution on all program deliverables; includes daily communication with plant CSR teams regarding any service or supply requirements.
Ongoing competitive intelligence sharing with management and team
Ensure all projects and trials are quoted, billed, and delivered on time according to requirements for both internal and external client groups.
Develop deep understanding of customer businesses, specifications, and client initiatives and share expertise as required with internal team.
Manages flow of information from customer for all trial and product launches. Prepares all appropriate briefing documents (creative briefs and contact reports) as well as any information needed regarding trials.
Participate in training and development opportunities to expand knowledge of flexible packaging solutions and sales techniques.
Ensure adherence of customer programs like VMI and Supplier Owned Inventory programs through maintaining a clear understanding of weekly VMI process including output reports for order requirements, order rationalization, order requirements for product launches, VMI status updates (using customer project master), and MOQ analysis.
Support and contribute to a healthy and safe work environment by following all workplace regulations, policies, and initiatives, including reporting all first aid injuries, accidents, and workplace hazards.

When your expertise drives us.

BA/BS Degree with emphasis on business, marketing, packaging, chemistry or engineering
35 years' successful selling experience, including selling to large multinational customers, preferred.
Established track record of business development success, ideally in the flexible packaging industry.
Familiarity with barrier films, flexible packaging, and the packaging industry in general is preferred.
Demonstrated ability to lead a crossfunctional team in a matrix environment.
Ideally, selling experience in the flexible packaging industry.
Highly organized, strong management skills
Ability to work independently while contributing to the success of the greater team
Bilingual (French / English)

When our benefits transform your daily life.