Mechanical Service Advisor - Saskatoon, Canada - Fountain Tire
Description
Overview:
Fountain Tire Saskatoon is searching for a friendly and knowledgeable individual to deliver exceptional customer service as a full-time
Service Advisor.
The Service Advisor is responsible for ensuring that all customers are provided with top-notch customer service
Your duties will include:
- Greeting and communicating with customers on all aspects of mechanical and tire repair and service
- Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business
- Providing service quotes and receiving customer authorization for work to be performed on customer vehicles, finalizing sales, and completing customer follow up
- Scheduling customer appointments for tire and mechanical service
- Recommending tire service, specialty tire service, wheel and mechanical service to customers
- Ensuring that all products are billed accurately to the customer
- Completing proactive calls to customers to determine their satisfaction level with the service received
What do we offer? At Fountain Tire, you'll have a great place to work:
- Competitive compensation
- Fulltime hours
- Great work environment with a community focused team (We are very proud to support our community)
- Great discounts for you and your family on tires, parts and mechanical services
- The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store
What does it take to get on track?
- Expert knowledge of commercial heavy duty mechanical and tire service is required
Previous experience as a Service Advisor is required:
- Strong time management skills
- Welldeveloped interpersonal skills
- Ability to work well under pressure in a fast paced, ever changing and highvolume environment
- Maintaining a valid driver's license is a condition of employment
- Must be available to work occasional Saturdays as necessary
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