Client Care Coordinator - Conception Bay South, Canada - Provincial Homecare

Provincial Homecare

Verified Company

Conception Bay South, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Client Care Coordinator

Are you a strong multitasker who likes to work in a fast-paced environment? If so, Provincial Homecare is actively hiring for a Client Care Coordinator in our CBS office.

Job Summary

Responsibilities

Notify clients and Home Support Workers regarding initial and ongoing schedules.
Communicate any schedule changes to those affected by the changes such as the client, caregiver and/or HSW.
Complete data entry and maintain accurate scheduling documentation in Alayacare.
Assist with training and mentoring of all Home Support Workers by directing them to our website training modules.
Ensuring Client profiles in Alayacare are accurate (noting required skills & nursing delegations)
Participate in client satisfaction initiatives.
Participate in ongoing internal and/or external continuing education activities.
Adhere to Provincial Homecare Policies and Procedures.
Maintain confidentiality of client and corporate information
Complete other administrative tasks as required

Qualifications:

If you're a team player who is eager to learn new skills, develop a relationship with both clients and home support workers then we want to meet you With a background in client satisfaction or schedule development, the successful applicant will be professional and able to adapt to changing client needs.

Previous Home Support Worker experience would be an asset

Other Skills and Abilities

Exceptional organizational and interpersonal skills;
Proven ability to work both independently and as part of a team;
Ability to meet deadlines and strong commitment to continual learning;
Ability to demonstrate competency in scheduling software;

This position is Monday - Friday from 8:30 AM to 5:00 PM. Our Client Care Coordinators also have a rotational on-call period shared by the team.

Job Types:
Full-time, Permanent

Schedule: