Manager, Internal Communications - Toronto, Canada - Ontario Medical Association

Sophia Lee

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Sophia Lee

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Are you looking to join one of Greater Toronto's Top 2023 Employers?


The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in caring for patients.

We continually seek to be the trusted voice in transforming Ontario's health-care system by courageously pursuing best practices, new ideas, solutions, and opportunities to improve.


Job Summary


The Manager, Internal Communications is responsible for managing the OMA's internal communications, including building strong connections between employees and the work of the OMA and its members as a key point of pride and purpose.

The role will create opportunities for cross-organizational communication from leadership to employees, employees to leadership, and across teams using all available corporate communication channels.

This includes regular analysis of channels to ensure they effectively reach all intended audiences.

This position also integrates and manages the organization's internal communication channel strategy, internal branding and content strategy aligned with the OneOMA strategy.


In addition, the manager will create and manage internal communications to support employee engagement, change and culture initiatives at the OMA, including establishing a co-created strategy with key partners and defining key metrics.

This includes serving in an advisory capacity to management on matters related to these topics, advancing change management efforts, and providing communication counsel to the EVP, People & Culture.


You Will Make a Difference By

  • Establishing consistency with the OMA brand strategy and standards and in support of OneOMA, directs all aspects of internal communications strategy, channel management, consultative planning and support services including writing, editing, presentation preparation and event management.
  • Contributing and communicating the OMA's Key Drivers of Public and Member Trust to internal audiences underscoring the impact on the business and actions to drive positive impressions and perceptions.
  • Creating opportunities for crossorganizational communication from leadership to staff, staff to leadership, and across teams using all available corporate communication channels.
  • Aligning programming with employee engagement and change management efforts through active participation on all relevant committees and working groups (projectspecific).
  • Responsible for managing and evolving several employee engagement platforms, including developing and oversight of technology architecture and managing relationships with vendors.
  • Providing support, advice, training and coaching to staff in other departments to enhance internal communications at the OMA.
  • Providing line management for two employees including coaching, developing team members in inclusive environment.
  • Providing close partnership with the Advocacy, Communications & Marketing team and the Executive Office by aligning communications strategies and programming to deliver on OMA Strategy.

Requirements That Are Important to Us

  • Undergraduate Degree in Communications, Public Relations, Journalism or Marketing.
  • Minimum 69 years of experience
  • Specialized knowledge in communication management, culture, employee relations, employee engagement, high level writing skill, graphic design, and video editing.
  • Prosci considered an asset.

The OMA has moved to a permanent hybrid work environment. As such, the individual in this position will be required to work a minimum number of days in our Toronto office.

What Do We Have to Offer You?

  • A work environment whose values are to be — respectful, bold, responsive, and transparent in our work and our behaviours.
  • Fantastic opportunity to grow with the team and help shape the strategic direction of the OMA, its members, and the healthcare system.
  • An organization that is committed to the equity, diversity and inclusion principles of humility, accountability, collaboration, courage, and integrity.
  • A commitment to growth and development through paid professional development and continuous inhouse learning.
  • Friendly and flexible hybrid work environment.
  • Competitive salary and bonus program.
  • Exceptional group benefits package, including a spending account and a robust wellness program.
  • An organization that has been recognized as a Greater Toronto's Top Employers for three consecutive years.

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