- Prior experience in customer service and administrative duties
- Prior knowledge/or ability to learn medical terminology and VCA Woofware
- Exceptional client service skills
- Empathetic, nurturing and positive attitude
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- Initiative in carrying out assignments independently
- Attention to detail with above average time management skills
- Must be flexible and available to work shift work (early as 6am and late as 2am), weekdays, weekends and holidays.
- Previous veterinary experience or graduated from an accredited Veterinary Assistant program is preferred
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Client Care Specialist - Calgary, Canada - VCA Canada
Description
JOB DESCRIPTIONVeterinary Reception, Client Care
Location: Calgary, AB
Calgary Animal Referral and Emergency (;Centre is hiring a part-time/casual Client Care Specialist who is an exceptional organized multi-tasker and enthusiastic self-motivated individual. We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.
At VCA Animal Hospitals, we take our mission statement – your pet's health is our top priority and excellent service is our goal – very seriously.With every opportunity, we aim to exceed each pet owner's expectations. If you excel at customer service, have a passion for client care, and a love for animals, we are excited to welcome you to our dedicated team.
About the Role
Desired Attributes and Requirements
The ideal candidate is organized, calm under pressure and customer service focused, ideally you have:
What VCA Canada Offers
We offer great access to internal and external continuous learning opportunities at annual VCA Canada conferences and industry leading customer service training through VCA Canada's Client Experience Program. We support the development and career growth of high performing team members We also offer competitive wages, pet and veterinary discounts, group benefits and paid wellness days.
For more information on who we are, what we do, Paw It Forward and opportunities with VCA, please visit us online at or
VCA is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.
