Front Desk Agent - Whistler, Canada - Pinnacle Hotel Whistler

Pinnacle Hotel Whistler
Pinnacle Hotel Whistler
Verified Company
Whistler, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
Front Desk Agent


Responsibilities:


  • Greet and welcome guests in a friendly and professional manner
  • Register guests and assign rooms, ensuring all necessary information is obtained
  • Answer phone calls and provide information to guests or transfer calls to appropriate departments
  • Handle guest checkins and checkouts efficiently and accurately
  • Process payments and maintain accurate records of guest transactions
  • Provide excellent customer service, addressing guest inquiries and resolving any issues or complaints
  • Maintain a clean and organized front desk area
  • Assist with other administrative tasks as needed

Qualifications:

  • Previous experience in a customer service role is preferred
  • Excellent communication and interpersonal skills
  • Strong attention to detail and organizational abilities
  • Ability to multitask and work in a fastpaced environment
  • Professional appearance and demeanor
  • Flexibility to work various shifts, including evenings, weekends, and holidays

Salary:
From $23.69 per hour


Benefits:


  • Dental care
  • Extended health care
  • Life insurance
  • Onsite parking

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Evening shift
  • Morning shift
  • Weekends as needed

Supplemental pay types:

  • Overtime pay

Ability to commute/relocate:

  • Whistler, BC V8E 1B1: reliably commute or plan to relocate before starting work (required)

Shift availability:

  • Night Shift (preferred)
  • Day Shift (preferred)

Work Location:
In person
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