Travel Agent - Edmonton, Canada - Nagel Tours

Description

NAGEL TOURS LTD.

TRAVEL AGENT

Nagel Tours is an escorted motorcoach tour operator in Edmonton, AB proudly celebrating 46 years of service under the same ownership.

We are expanding our team and seeking a Part-time (potential for full-time) Reservations Agent who is detail oriented, with excellent listening, verbal and written English communication skills.

We require that they have Intermediate to advanced computer skills and knowledge of basic bookkeeping as they will be dealing with tour pricing, taxes, discounts and refunds.

Ours is a people business, interacting with customers, tour partners, suppliers and co-workers. This can be a very busy office with variety and changing priorities.

• Taking detailed information for Passenger Profiles and Tour Bookings
• Manual entry of information, then data transferred to Reservation System
• Processing payments and invoicing
• Information and data input to various Excel spread sheets and other reports and research as requested.

This individual should be personable, dependable, detailed and able to work on their own as well as part of the team, as well as being comfortable making sales calls.

Excellent customer service skills are a requirement for this position.

A diploma in tourism, as well as training in Travel Insurance is an asset.


Job Type:
Part-time

Part-time hours: per week


Salary:
$20.00-$22.00 per hour


Benefits:

• Onsite parking

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Edmonton, AB: reliably commute or plan to relocate before starting work (required)

Experience:

• Travel Agent or

Travel Reservations: 1 year (required)


Licence/Certification:

• Travel or Hospitality Diploma/Certificate (required)

Work Location:
In person