Manager, Technology Enablement - Toronto, Canada - University Pension Plan

University Pension Plan
University Pension Plan
Verified Company
Toronto, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description
OUR COMPANY BACKGROUND & CULTURE

UPP is a ground-breaking jointly sponsored pension plan tailored by and for Ontario's university sector.

Today, we manage $11.8 billion in pension assets and proudly serve over 37,000 working and retired members across four universities and 12 university-sector affiliated organizations.

Our commitment is to protect the security and sustainability of our members' pensions while delivering service excellence to our members and employers.

UPP is a sector-wide plan designed for growth - our doors are open to all Ontario universities.

Our people are the heart of our organization.

Together, we are creating a purpose-driven and inclusive workplace focused on a culture of teamwork, collaboration, and respect — for one another and the world around us.

We're looking for passionate individuals seeking a rewarding career and opportunities to build and shape an exciting new organization with a clear mission, and who share our core values of integrity, inclusivity, ingenuity, and impact.


THE ROLE


We are seeking a motivated professional with diverse hands-on and management experience with a proven background for connecting technology to business outcomes.


Reporting directly to the Associate Director, Business Relationship Manager, the Technology Enablement Manager will partner with Data & Technology leaders, delivery partners and business teams to support the design, enablement, configuration and implementation of digital solutions that increase individual, team, and cross-functional productivity.


This is a fantastic opportunity for a motivated individual that is looking to learn from and be part a team of high-performing individuals and make a great impact in a start up organization.


This role is based in downtown Toronto under a hybrid work policy, allowing employees the flexibility to work remotely and in-office (approximately two days per week in-office).


KEY ACCOUNTABILITIES:
The Technology Enablement Manager will be responsible for a variety of duties, including but not limited to the following:

  • Manage the intake process to prioritize, monitor and report on enablement initiatives.
  • Identify synergies among business initiatives across multiple organization units.
  • Lead and establish the capabilities to build solutions on enterprise business platforms, which include document management, knowledge management, and workflow management (eg. SharePoint, Workflows, Power Automate).
  • Work with delivery teams to identify requirements that can be enabled using enterprisewide solutions.
  • Work closely with Data and Technology teams to ensure that the delivery of solutions align to UPP strategies.
  • Prioritize issues and address them through appropriate escalation.
  • Maintain proper records of Enterprisewide solution Risks, Decisions, Key Business Dates, Partners, etc. of open issues. that may affect the Data and Technology organization.
  • Manage a Kanban of backlogs, for all Data and Technology initiatives
  • Establish AV Oversight and adoption (Manage and evolve office technology and digital capabilities)
  • Establish vendor relationship with vendors such as Out systems, MS platforms (SharePoint, Power Apps)
  • Manage/establish change management process including training and post implementation support
  • Manage and Monitor vendor activities for D&T contracts for renewals
  • Manage the direction for M365 products and processes
  • Manage and refine overall D&T intake process (demand)
  • Manage and lead digital enablement resource(s)

QUALIFICATIONS & EXPERIENCE:

  • Postsecondary degree or equivalent, Computer Science, Business, Engineering, or a related discipline
  • 35 years of information technology and data experience
  • Proficient with Agile Methodology and usage of Kanban (JIRA, Gitlab)
  • Experience coordinating with various business units to follow up on tasks and deliverables
  • Proven experience managing a Portfolio of Initiatives and Projects, including prioritization, and changes
  • Working knowledge of SharePoint, Power Automate
  • Proficient with Microsoft Office (Excel, PowerPoint, Word)
  • Excellent analytical, written and verbal communication skills
  • Strong interpersonal, collaboration and communication skills (both written and verbal)
  • Exposure, or experience in financial business reporting and statistical modelling
  • Strong problem solving and analytical ability
  • Ability to adapt to new concepts quickly and efficiently

ATTRIBUTES:

  • Excellent written and verbal communications
  • Ability to create clear, consistent, and succinct written communications.
  • Ability to verbally transmit ideas and sentiments in a manner that creates engagement.
  • Ability to identify, design, and implement right sized and repeatable management control processes.
  • Ability to organize and drive results from people who do not report into this position.
  • Ability to engage and align the D&T management team to reach consensus.
  • Ability to design and execute repeatable processes
  • Ability

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