Premier Advisor - Toronto, Canada - Royal Bank of Canada

Royal Bank of Canada
Royal Bank of Canada
Verified Company
Toronto, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter


Description

Job Summary

What is the opportunity?


As Premier Banking Advisor, you will deliver an exceptional High Net Worth (HNW) client experience by providing simple banking and credit solutions to HNW Wealth Management Canada (DS, PH&N) households.

An anchored point of contact for your clients, you will provide exemplary dedicated engagement aligned to their specific needs. Wealth Management Canada (WMC) Advisors will remain the client's primary relationship manager, providing wealth planning and advice.

You will build strong relationships with WMC partners to encourage client introductions and grow new Canadian Banking relationships. You will nurture relationships with clients by understanding their financial needs and prioritizing client satisfaction.


What will you do?

  • Manage and execute endtoend onboarding and day to day banking and credit product sales and ongoing client experience while acting as a champion for digital enablement. Setting clients up with RBC Online Banking and RBC Mobile Banking Apps
  • Provide clients with an annual relationship management call and review
  • Help clients by identifying what is important to them, matching their needs with RBC products and services, teaching them how to access and use their RBC products and providing clientcentric advice
  • Work with the WMC primary relationship advisors on any potential referral opportunities
  • Take ownership of client problem resolution at first point of contact, sourcing answers and leveraging expertise across RBC, escalating as required in a timely fashion.
  • Implement practice management disciplines, partnering with WMC advisors to promote referrals resulting in new banking and lending relationships
  • Inform WMC Advisor on material client issues and keeps an open channel with WMC advisor as it relates to their clients from a pipeline perspective

What do you need to succeed?

Must Have

  • Minimum 3 years personal credit experience
  • Recent demonstrated expertise in banking and credit advice and solutions
  • Strong knowledge of RBC retail products including cash and credit solutions
  • Access to own transportation in order to travel to RBC WMC locations
  • Excellent written and verbal communication skills
  • Exceptional client advice and service standards
  • Experience dealing with High Net Worth clients

Nice to Have

  • Relationship building experience across all levels of organization
  • Superior organizational skills

What's in it for you?


We thrive on the challenge to be our best, thinking progressively to keep growing, and working together to deliver trusted advice to help our clients thrive and our communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.


  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and highperforming team
  • Flexible work/life balance options
  • Opportunities to do challenging work. Opportunities to take on progressively greater accountabilities
  • Access to a variety of job opportunities across business and geographies

Job Skills

Additional Job Details

Address:

ROYAL BANK PLAZA, 200


BAY ST:

TORONTO

City:


TORONTO

Country:

Canada


Work hours/week:

37.5


Employment Type:

Full time


Platform:

Personal and Commercial Banking


Job Type:

Regular


Pay Type:

Salaried


Posted Date:


Application Deadline:


Inclusion
and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth.

We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.

We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.


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