Operations, Air Export - Montreal, Quebec
2 weeks ago
Job summary
The primary function of the Operations air export is to process all shipments coordinating the movement and monitoring while in route. The position requires handling of shipments from start to finish ensuring compliance with DSV policies as well as government regulations This role serves as the primary point of contact for customers and will provide the highest level of customer service and quality by efficiently processing all outbound requirements before or within agreed time frames Direct communication with customers overseas offices airlines warehouses and truckers is required.
This job requires a good command both verbal and written English skills Ability to create collaborative engagements and active listening Service oriented and able to resolve customer grievances Strong interpersonal skills building professional relationships internally externally Strong problem-solving skills analytical skills Ability to multitask plan prioritize manage time effectively meet goals achieve results Both a team builder team-player Excellent organizational time management skills Due to the nature scope international business dealing with customers colleagues overseas offices English principal language this position addition proficiency French language required local communication Microsoft Office suite CargoWise experience asset Regular working hours apply this position at times working beyond these hours may be required business needs As global leader transport logistics we have been extraordinary journey growth Let’s grow together continue innovate digitalise build achievements With close 160000 colleagues over countries work every day offer solid services meet our customers needs help them achieve their goals We know best way achieve performance DNA don’t just work aim shape future logistics Ambition fuels dynamic environment built collaboration world-class team players accountability action We value inclusivity embrace different cultures respect dignity rights individual If want make impact trusted by customers grow career forward-thinking company place be Start here Go anywhere Visit follow us LinkedIn Facebook DSV does not use AI screen candidates recruitment process FRAUD ALERT Please note DSV never request chat interview solicit funds applicants employees interviewing hiring process do not require form payment ask personal financial information credit card banking information Our recruiters email address If question legitimacy any DSV job posting please reach out
Job description
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