Salesforce Administrator - Toronto, Canada - G Adventures
Description
About Us
G Adventures is the world's largest small-group adventure travel company and we've been making epic travel memories happen on all seven continents for over 30 years.
Our mission is simple:
to change lives through travel. And not just our travelers' either.
Since day one, our tours have been built to establish meaningful relationships with local communities, directly benefiting the people and places we visit at every step of our tours.
With the demand for travel coming back strong, we are set up and excited for this next chapter in our company's story — and we'd love for you to be a part of it.
Our DNA revolves around building, nurturing, and developing a diverse culture of people and a true sense of belonging, where everyone is encouraged to bring their authentic self to work each and every day.
You'll have the opportunity to grow your career, and yourself, alongside a passionate, talented, and welcoming community that works hard to spread goodness around the world.
If all that sounds like your kind of thing, well, we can't wait for you to join us.About the Role
What you'll be doing- Work with internal departments to identify business requirements and collaborate with developers to provide solutions- Identify opportunities for automation through the use of Process Builder, Flows, Workflow rules, and other advanced admin tools Research new releases and technologies that would benefit our customers Manage Salesforce security including roles, profiles, sharing rules, workflows and groups Troubleshoot issues- Resolve incoming support tickets
Requirements:
- Knowledge of SFDC administration/customization including but not limited to permission sets, workflows/approvals, reporting, dashboards, declarative automation tools
- Proven experience issue handling
- Familiarity with DocuSign, Conga Composer
- Experience using a data loader and migration/ETL tools, as well as techniques to implement realtime integrations
- Experience implementing integrations from the 3rd party app exchange
- Salesforce Administrator Certification (desirable)
*Applicable based on location*G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.
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