Deskside Support Technician - Edmonton, Canada - Voyager Systems Corp.

Voyager Systems Corp.
Voyager Systems Corp.
Verified Company
Edmonton, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Education:
College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

  • Experience: 1 to less than 7 months
- or equivalent experience


Work setting:


  • Help desk

Tasks:


  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group

Computer and technology knowledge:


  • Android
  • MAC
  • Internet
  • File management software
  • Word processing software

Work conditions and physical capabilities:


  • Work under pressure
  • Tight deadlines

Personal suitability:


  • Organized
  • Team player

Screening questions:


  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • What is the highest level of study you have completed?

Long term benefits:


  • Other benefits

Other benefits:


  • Free parking available
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week
More jobs from Voyager Systems Corp.
See all jobs of Voyager Systems Corp.