Banking Advisor - Ottawa, Canada - Royal Bank of Canada

Royal Bank of Canada

Verified Company

Ottawa, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Résumé du travail

Description du poste

What is the opportunity?

This unique position calls on your client-focused advice expertise and natural problem-solving skills to maximize each client interaction by helping clients with their everyday banking, credit, and investment needs.

As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with other RBC partners to help clients achieve their goals.

Whether you're teaching a client how to use digital banking, onboarding a new client in an office, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences, as well as drive client satisfaction and loyalty.

What will you do?

Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
Respond to clientinitiated contact, assisting them with a full range of financial transactions
Actively listen and engage clients in conversation to further understand their individual needs
Proactively take ownership of resolving and preventing client banking problems
Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

What do you need to succeed?

Must-have

Mutual Funds accreditation, or willingness to obtain it (i.e., Investment Funds in Canada or the Canadian Securities Course)
Goaloriented individual with a demonstrated passion for putting clients first.
Problemsolving and people skills, with the ability to build strong relationships and proactively connect with clients
Flexibility, eagerness to learn, strong personal ethics, and a drive to succeed
Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)

Nice-to-have

Track record in building rapport and maintaining client relationships within the financial or service industry
Bilingual (French/English), considered a strong asset

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
Continued opportunities for career advancement
Worldclass sales training, coaching, and development opportunities
Support from a dynamic, collaborative, progressive, and high performing team, as well as worldclass tools and training
Opportunity to achieve great success and grow your career with RBC

PCBADV

Compétences professionnelles
Advice Based Solutions, Analyse de données, Client Discovery, Communication, Curiosité, Littératie numérique, Orientation client, Pensée critique

Détails supplémentaires de l'emploi

Adresse:

Ville:

Pays:

Nombre d'heures de travail par semaine:37.5

Type d'emploi:

temps plein

Secteur d'activité:

Services bancaires aux particuliers et aux entreprises

Type de fonction:

Régulier

Type d'échelle salariale:

Salarié

Date d'affichage:

Inclusion et équité en matière d'emploi
À RBC, nous favorisons la diversité et l'inclusion pour stimuler l'innovation et la croissance.

Nous nous engageons à bâtir des équipes inclusives et un milieu de travail équitable pour que nos employés puissent être entièrement eux-mêmes au travail.

Nous agissons contre les inégalités et les biais systémiques afin de soutenir notre clientèle, nos collectivités et notre effectif diversifiés.

Nous veillons également aux questions d'accessibilité pour nos employés éventuels ayant des capacités différentes. Veuillez communiquer avec nous si vous avez besoin d'aménagements pendant le processus de recrutement.

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