Client Support Worker - Halifax, Canada - Shelter Nova Scotia

Shelter Nova Scotia

Verified Company

Halifax, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Job Description:
Support Worker - Community Corrections

Shelter Nova Scotia, located in Halifax, is a not for profit charitable organization governed by a volunteer board of professionals and operated by skilled employees.

We believe in a community where everyone has a safe and affordable home.

Summary:
Responsible to the Executive Director through the Director of Community Corrections and/or the House Manager, this position is responsible for the operation of the facility to standard while on duty

Qualifications

Education

Graduation from a recognized university/college with a degree/diploma in Sociology, Psychology, Social Work, Criminology, Corrections or Human Services, or relevant specialty or equivalency as outlined in Shelter Nova Scotia Personnel Policy.

Experience
Previous experience working in a residential facility, Community Correctional Centre (CCC), Community Residential Facility (CRF), or a similar environment

Certifications
Enhanced Reliability Security Screening

Standard First Aid/CPR Level "C"

Non-Violent Crisis Intervention

ASIST - Applied Suicide Intervention Skills Training

WHMIS - Workplace Hazardous Materials Information System

Salary:
$21.80 per hour

Requirements:

Strong knowledge of the policies, procedures, structure, mission, and mandate of Shelter Nova Scotia
Able to adhere to a strict policy of confidentiality, code of conduct, policies and procedures
Ability to remain awake, alert, and vigilant at all times while on duty
Excellent verbal and written communication skills
Excellent attention to details and organizational skills
Proficiency in Microsoft Applications, including: Internet Explorer, Word, Excel, Outlook
Child Abuse Registry check and/or Government of Canada Personnel Screening form may be required depending on the facility where you will be working. These forms are completed at the time of hire. The employment offer is contingent on a clear check.
Interviewing, counseling, and intervention techniques
Knowledge of community programs and services serving individuals experiencing homelessness or at risk of homelessness
Knowledge of the structure and organization of the Correctional Service of Canada and the applicable legislation (Criminal Code of Canada, Corrections and Conditional Release Act (CCRA), Corrections and Conditional Release Regulations (CCRR), and the Parole Board of Canada (PBC).
Ability to understand cultural differences
Ability to understand the dynamics of residents behavior and assess their needs and risks
Ability to accurately and professionally document and maintain activity client interaction notes
Assist residents, through ongoing support, in areas such as crisis management, personal or family problems, education, literacy, employment, budget, life skills, recreation, spiritual and cultural activities
Assist residents to secure services appropriate to their needs or for public safety requirements such as, substance abuse services, income support, employment services, medical (including mental health) and dental services
Perform First Aid and or CPR as required

Responsibilities:

Maintain professional, ethical boundaries at all times
Maintain positive working relations with government and community agencies
Represent Shelter Nova Scotia in the community in an appropriate and responsible manner
Adhere to Health, Fire, and other standards, as required by applicable legislations
Maintain the rights and security of the residents, staff, and community
Not disclose information contained within documentation with any resident or unauthorized individual
Not establish solitary confidentiality with the residents
Maintain the daily operations of the facility
Receive and direct the proper storage of deliveries
Ensure that the House and grounds are maintained at an acceptable level of cleanliness and report required repair as recognized. Should a resident fail to complete an assigned chore it is the responsibility of the staff on duty to complete the chore or make arrangements with that resident to have it completed
Daily cleaning and minor maintaining of facility, bedding setup, laundry, garbage removal and recycling
Activate and deactivate the alarm as required
Conduct appropriate House Checks, and confirm count as per Shelter Nova Scotia policy
Participate in safety calls procedures as instructed by Shelter Nova Scotia policy
Maintain an accurate filing system
Complete detailed shift briefings (to include updates on all residents and house activities) as required by Shelter Nova Scotia policies
Submit information sheets and incident reports as required
Assist with meal preparation, as required
Conduct wake ups as required
Provide medication as per policies of Shelter Nova Scotia
Maintain required documentation on individual residents
Participate in room searches and inspections when required
Secure, in a timely manner, the per