Team Lead - Edmonton, Canada - LawDepot

LawDepot

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Company Profile:

Position Overview:

Primary Responsibilities:

Manage a team of conversion optimization specialists working to develop interactive product questionnaires that allow users to customize legal documents without needing a lawyer
Develop innovative strategies for increasing user engagement and retention
Design process improvements for project workflow and execution
Lead conversion optimization initiatives to achieve key business goals
Collaborate with our Legal, Design, Development, Revenue Operations, and QA departments to drive the growth of key performance indicators (revenue, subscription renewals, conversion rate)
Create and maintain product plans and roadmaps
Use data analysis to inform decision making and identify areas of opportunity
Train, coach, and mentor team members to develop a highperformance culture
Review written product proposals, prioritize, organize, and provide direction
Ensure that projects move smoothly through the development process
Develop and update team writing guides and training materials

Knowledge and Skill Requirements:

Postsecondary education in Communications, UX Writing, Business, Cognitive Psychology, Library Information Studies, or other relevant fields
Proven track record of successfully managing projects and delivering in alignment with KPIs
Experience with leading a team
Excellent ability to communicate complicated information in a succinct way that all users can understand
Strong written and verbal communication skills
Understanding of User Experience (UX) writing, consumer psychology, online marketing, and conversion rate optimization (CRO)
Ability to identify potential opportunities and innovative concepts
Strong organizational skills and the ability to manage projects
Ability to provide and receive clear and effective coaching and feedback
Quality decision making and sound judgement
Understanding of using Microsoft Excel (Pivot Tables, Visualizations, Formulas) and Google Analytics
Software development knowledge would be an asset

Why You Should Join the LawDepot Team:

Excellent total compensation package
Comprehensive health and dental benefits, plus an additional Health Care Spending Account
Great work life balance (37.5 hour work weeks, flexible schedules, ability to bank hours)
Paid vacation, plus bonus personal days
Continuous learning opportunities, including LinkedIn Learning subscriptions and training budgets
Company share plan
Free catered lunches for the entire office
Monthly social events for team members to enjoy (think axe throwing, rock climbing, board games, food trucks, trivia contests, and charitable activities)
Casual work environment
Personal offices for focused work and to have your individual space (plus collaborative workspaces for when you want to meet with the team)
Free and easily accessible parking
Southgate Mall, Whyte Ave, and Calgary Trail restaurants are only minutes away
Hybrid working arrangements for that balance between getting work done at home and engaging with others in the office