Information & Referral Data Entry Specialist - Winnipeg, Canada - United Way Winnipeg
Description
Job Number:
- 145
Department: - 211 Manitoba
Job Type: - Full Time
Close Date: - 03/05/2024
Professional Areas: - Career Opportunities
Salary Range:
Information & Referral Data Entry Specialist
211 Manitoba is a free, confidential, 24/7 service that connects individuals to community-based government, non-clinical health, and social services in the province of Manitoba by phone or website.
. Reporting to the Director of 211 Manitoba, the Information & Referral Data Entry Specialist is responsible for the collection and entry of information on human services in Manitoba for 211 Manitoba's community services information database.
Duties and Responsibilities:
- Maintains 211 Manitoba's community services information database by:
- Identifying resources that require updating
- Connecting with the appropriate contact person for each resource
- Requesting relevant and uptodate information, by telephone or electronically
- Collecting information from relevant print and electronic sources
- Creating and updating resource records in the database through data entry
- Other duties as assigned
Skills and Experience
- Previous data entry experience
- Comfortable working with online databases, including knowledge of database structure
- Excellent oral and written communication skills
- Proven interpersonal skills and commitment to superior service
- Strong organizational skills, including the ability to manage and follow up on requests for data
- Detailoriented and able to meet deadlines and multitask
- Proficient in the most recent version of Microsoft Office, including word processing and spreadsheets
- Excellent computer skills with accurate keyboarding
- Demonstrated ability to work independently with minimum supervision, as well as collaboratively and cooperatively as part of a team
- Within a hybrid work model, in addition to working in the office, the ability to work effectively in a workfromhome setting and has access to Wi-Fi
- Knowledge of community services in the province of Manitoba
Qualifications
- Community College diploma in Library and Information Technology, human services, or equivalent combination of training/experience and/or education
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