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Courtenay

    Store Team Member - Courtenay, BC, Canada - Sherwin-Williams

    Sherwin-Williams
    Sherwin-Williams Courtenay, BC, Canada

    1 week ago

    Default job background
    Full time
    Description
    This is position is essential to the success of our retail stores.

    Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

    Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store.

    Store associates are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
    The individual selected for this role will be expected to work at Store #8862, located at: 2285 Cliffe Ave.

    At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better.

    From retirement to health care, from total well-being to your daily commute—it matters to us. Step 1 – Online Application

    Step 2 – Digital Interview


    Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner.

    You'll be able to record and complete your video interview anytime, anywhere While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

    Step 3 – In-Store Interview

    Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal

    The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract

    Ensure high levels of customer satisfaction through excellent sales service
    Assist customers in person and over the phone by determining needs and presenting appropriate products and services
    Build productive trust relationships with wholesale and retail customers
    Process sales transactions accurately and consistent with policies and procedures
    Follow and achieve sales goals on a monthly, quarterly, and yearly basis
    Pull appropriate products from the sales floor or warehouse
    Clean store equipment
    Load/unload delivery trucks
    Comply with inventory control procedures
    Suggest ways to improve sales
    Have a valid, unrestricted Driver's License
    Have at least one (1) year experience working in a delivery, retail, or customer service position
    Have previous work experience selling paint and paint related products
    Have previous work experience operating tinting and mixing equipment
    Ability to read, write, comprehend, and communicate in more than one language
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