- Processing Client Remittances within established SLAs while maintaining a high-quality standard
- Ensuring resident bills are accurate and generated in accordance with established bill cycles
- Setting up new accounts for Billing & Settlements, including maintenance of account fees and credits
- Resolving and closing exceptions and identifying areas for operational improvement
- Educating clients and resolving client reconciliations or billing investigations
- Working with external clients including Property Owners/Managers, Utility Companies, and Third-Party Vendors; maintaining relationships
- Recommending, executing and testing changes to Billing & Settlements processes
- Handling client escalations and seeking ways to improve NPS
- Performing other duties in the Billing department as assigned
- Canceling and re-billing corrections
- Completing move-in/move-out field activities in the Billing system and ensuring data flow from the Property Management system
- Processing payments, adjustments, deposits and exceptions in a timely and accurate manner
- Managing and updating rates for assigned buildings
- Providing tailored reports for clients when requested
- Acting as client advocate with other departments
- Participating in special projects and initiatives as assigned
- Creating and delivering a high volume of accurate, on-time monthly invoices to submetering clients
- Maintaining detailed and accurate records of billing activities
- Ensuring timely resolution of all inquiries
- Ability to manage conflict
- University Degree or Business Administration Certificate or equivalent experience
- Minimum 3 years experience in Billing Operations
- Utility or Telecom industry experience is an asset
- Detail-oriented, analytical and inquisitive
- Strong team player with interpersonal skills to build partnerships with internal and external clients at all levels
- Highly motivated, proactive, adaptable to a complex, changing environment
- Works well under pressure, able to work independently, fast learner, and meet tight deadlines
- Flexible to manage multiple tasks with challenging deadlines
- Ability to build effective relationships with clients and internal staff
- Strong critical thinking, decision-making and analytical skills
- Excellent written and verbal communication
- 100% company-covered health and dental benefits from day 1
- Retirement plan with Deferred Profit Sharing Plan (DPSP) and RRSP matching
- Professional development support (fees for designation)
- Paid personal and sick days on top of vacation
- Summer hours
- Company-sponsored social events & more
- Associate
- Full-time
- Finance and Sales
- Transportation, Logistics, Supply Chain and Storage
-
Revenue Analyst
1 month ago
Only for registered members Toronto, ONThe Revenue Analyst is responsible for the preparation and process management of high volume invoices for multiple legal entities across TMX Group. · Key Accountabilities:Full ownership of the billing for multiple legal entities. · Possess strong in-depth understanding and knowle ...
-
Revenue Analyst
1 month ago
Only for registered members Toronto, OntarioVenture outside the ordinary - TMX Careers reporting directly to Senior Manager of Accounts Payable and Billing responsible for preparation process management high volume invoices multiple legal entities across TMX Group provides front line support internal business units finance ...
-
Analyste, Revenu fixe
1 month ago
Only for registered members Toronto, OntarioFiera Capital recherche un analyste revenu fixe pour analyser la solvabilité d'émetteurs privés dans les marchés de catégorie investissement et ceux à rendement élevé. · ...
-
Revenue Analyst
1 month ago
Only for registered members Toronto Full timeThe Revenue Analyst plays a key role in managing the billings of multiple TMX legal entities across the Financial Operations at TMX Group. · ...
-
Revenue Management Operations Analyst/Analyste
2 weeks ago
Only for registered members Toronto, OntarioFaites décoller votre carrière en vous joignant à notre équipe novatrice et diversifiée à l'avant-garde du transport aérien de passagers. · Diplôme universitaire ou expérience équivalente. · Expérience en gestion du chiffre d'affaires, un atout. · ...
-
Revenue Operations Analyst
1 month ago
Only for registered members Toronto, ON Remote jobWe are looking for a data-driven Revenue Operations Analyst to support our growth engine. · ...
-
Revenue Management Analyst
1 month ago
Only for registered members Toronto, OntarioCome make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. · ...
-
Revenue Management Analyst
1 day ago
Only for registered members Toronto, ON+ Join our team transforming care for people with immune challenges rare diseases cancers neurological conditions · In Specialty Care you'll help deliver breakthrough treatments bringing hope to patients with some of the highest unmet needs · This role supports Canada's sustain ...
-
Revenue Accounting Analyst
1 month ago
Only for registered members Toronto, OntarioThe Revenue Team plays an integral role with regard to Guidewire's current operations, our growth objectives, and the broader finance organization. · ...
-
Revenue Marketing Analyst
2 days ago
Only for registered members Canada - Toronto - OntarioThis position offers exceptional exposure to the full spectrum of marketing operations, mentorship from experienced professionals, and the opportunity to grow within a leading global FinTech organization. · ...
-
Senior Revenue Analyst
1 month ago
Only for registered members Toronto, OntarioAutodesk needs a motivated Senior Revenue Analyst to assist in the back-office transformation of their revenue accounting system. The successful candidate will collaborate with stakeholders and provide guidance to the project team. · ...
-
Revenue Marketing Analyst
1 month ago
Only for registered members Toronto, OntarioThis is an opportunity for marketing professionals with 0-2 years of experience to leverage their expertise in financial technology and lead complex initiatives. · ...
-
Analyst, Revenue Management
2 weeks ago
Only for registered members Toronto, Ontario+Job summary · We are recruiting an Analyst, Revenue Management to join our dynamic Revenue Growth Management (RGM) team. · +Bachelor's degree in commerce, finance, economics, data science, mathematics or related field. · At least 1 year of business analysis experience (sales cat ...
-
Client Revenue Analyst
10 hours ago
Only for registered members Toronto, OntarioThis position is responsible for participating in the completion of tasks required to meet Key Success Indicators and Objectives within the US Billing department. · ...
-
Revenue Management Operations Analyst/Analyste
2 weeks ago
Only for registered members Toronto+Revenu · Génération et protection des rentrées dans les 72 heures précédant le départ des vols. · +Diplôme universitaire ou expérience équivalente. · ...
-
Revenue Management Analyst
2 weeks ago
Only for registered members Toronto $35,100 - $65,700 (CAD)Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. · Maintain and update the master revenue tracker · Provide daily and weekly revenue performance updates to the ...
-
Revenue Management Analyst
4 weeks ago
Only for registered members Toronto Full time $94,700 - $136,766 (CAD)Join the team transforming care for people with immune challenges rare diseases cancers and neurological conditions. · This role supports Canada's sustainable Gross Margin growth by developing capabilities monitoring and validating commercial financial data collaborating with bus ...
-
Revenue Management Analyst
3 weeks ago
Only for registered members TorontoThis role supports Canada's sustainable Gross Margin growth by developing capabilities, · monitoring and validating commercial and financial data, · and collaborating with business units to ensure accurate results.The Revenue Management Analyst will oversee the validation, · mana ...
-
Revenue Operations Analyst
1 month ago
Only for registered members Toronto Full timeTOOLBX is on a mission to empower independent suppliers across the building materials industry with an integrated commerce platform that streamlines sales, accounts receivable, operations and customer service. · Campaign Operations: Manage outreach campaign execution (list identi ...
-
Revenue Management Operations Analyst
2 weeks ago
Only for registered members Toronto, ONThe Revenue Management Operations Analyst is responsible for revenue generation and revenue protection within the critical 72-hour period prior to flight departure. · Manage AC, Rouge and affiliates inventory within the 72-hour operational window. · Act as key contact in RM for t ...
-
Senior Revenue Analyst
1 month ago
Only for registered members Toronto $69,700 - $102,245 (CAD)We need a motivated individual to assist in the back-office transformation of Autodesk in Revenue Accounting. The Senior Revenue Analyst will collaborate closely with stakeholders and provide guidance to the project team. · ...
Client Revenue Analyst - Toronto - Metergy Solutions
Description
About Metergy Solutions Inc. ("Metergy")
As one of North America's most experienced submetering providers, Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multifamily and commercial buildings, and bills and collects the utility consumption. Our Submetering as a Service (SaaS) model generates long-term recurring revenue and helps reduce in-suite energy consumption. Metergy issues green bonds and financing to support growth. Metergy is a portfolio company of Brookfield Infrastructure Partners, providing access to capital and global reach.
Our mission is to provide building owners and occupants with accurate, reliable utility consumption data through turnkey submetering and billing, while fostering a workplace that empowers our team to do more good. We are proud to be recognized as a Great Place to Work for the second consecutive year, reflecting our commitment to a respectful, inclusive, and high-performing workplace.
We're excited to continue growing and innovating in the submetering space.
Position Summary
This position participates in tasks required to meet Key Success Indicators and Objectives within the US Billing department. It is primarily responsible for ensuring accuracy and completeness of billing for residents and for timely and accurate processing of Client Remittances and reporting. The role requires establishing strong, positive relationships with assigned Property Managers and clients, delivering excellent client service through proactive communication, timely billing and reporting, facilitating Client requests, and collaborating across Metergy to resolve inquiries.
Accountabilities
Qualifications
Benefits & Perks
Metergy's recruitment process includes accommodations for applicants with disabilities. All accommodations are available upon request.
Seniority level
Employment type
Job function
Industries
Note: Referrals increase your chances of interviewing. Toronto, Ontario, Canada
#J-18808-Ljbffr
-
Revenue Analyst
Only for registered members Toronto, ON
-
Revenue Analyst
Only for registered members Toronto, Ontario
-
Analyste, Revenu fixe
Only for registered members Toronto, Ontario
-
Revenue Analyst
Full time Only for registered members Toronto
-
Revenue Management Operations Analyst/Analyste
Only for registered members Toronto, Ontario
-
Revenue Operations Analyst
Only for registered members Toronto, ON
-
Revenue Management Analyst
Only for registered members Toronto, Ontario
-
Revenue Management Analyst
Only for registered members Toronto, ON
-
Revenue Accounting Analyst
Only for registered members Toronto, Ontario
-
Revenue Marketing Analyst
Only for registered members Canada - Toronto - Ontario
-
Senior Revenue Analyst
Only for registered members Toronto, Ontario
-
Revenue Marketing Analyst
Only for registered members Toronto, Ontario
-
Analyst, Revenue Management
Only for registered members Toronto, Ontario
-
Client Revenue Analyst
Only for registered members Toronto, Ontario
-
Revenue Management Operations Analyst/Analyste
Only for registered members Toronto
-
Revenue Management Analyst
Only for registered members Toronto
-
Revenue Management Analyst
Full time Only for registered members Toronto
-
Revenue Management Analyst
Only for registered members Toronto
-
Revenue Operations Analyst
Full time Only for registered members Toronto
-
Revenue Management Operations Analyst
Only for registered members Toronto, ON
-
Senior Revenue Analyst
Only for registered members Toronto