Facility Manager III - Edmonton, AB, Canada

Job summary

KEY DUTIES RESPONSIBILITIES Exemplify Customer Service Create Memorable Customer Experiences Is

• Is single point contact portfolio properties all facility related requests Manages customer relationships provides proactive communications Builds strong relationships end users trusted partner assigned line businessclient Creates presentations client consumption showcasing trends providing valued insights recommendations support operations first-class facility Responds incidents ensure timely resolution facility requests insightful proactive communication concerned parties Coordinates third parties internal concerned parties client concerned parties solutions holistic timely cost-effective relevant end-user needs Provides white-glove service level experience portfolio properties high-touch need Effectively manages escalations sense urgency congruent with expectations Financial Control Responsible development budgets O&M Transaction rents capital project expenditures defend logic superiors clients Using financial reports perform monthly budget analyse reforecast allocations necessary Meet annual targets contractual performance indicator Facilities Management Manages facilities square footage Manage aspects property requests including oversight monitoring work orders escalations preventative maintenance activities incidents small projects Liaison Client Tenant day-to-day facility management activities Develop maintain complex preventative corrective maintenance schedules perform maintenance asset integrity value building systems architectural components Ensure compliance corporate legislated policies procedures practices guidelines environmental building code health safety issues applying cursory knowledge legislation areas Sub-contracts services goods Prepare tender documents RFP tender analyse bids Negotiate best possible terms prepare contract documents Approve service contracts authority level Monitor sub-contractor performance Prepare strategic analysis considering financial indicators market analysis long-term project plans Monitor service level request clients ensure scope contract prepare service level change orders required Annual Building Inspection ABI Perform inspection sites evaluate condition building components Derive project plan future maintenance activities input Capital Planning Tenant Service work Evaluate tenant requests demonstrate expertise recommending cost-saving beneficial alternatives Performance Evaluators Monitor results various contract-service-performance-indicators develop action plan deviations Meet all-service-level-performance-indicators Perform simple-cost-benefit-analysis People Management Supervise Team Member directing activities establishing goals objectives evaluation communicating vision operations supervision supervise-facility-managers Other duties assigned KNOWLEDGE SKILLS REQUIRED Five ten years experience propertyfacility-management environment Excellent communication relationship-management skills Excellent people-management skills Self-starter willing learn able work independently Excellent businessmanagementdevelopment skills Excellent planning organising Strong negotiation-skills Knowledge-building standards requirements Strong analytical problem-solving-skills Superior-communication facilitation-skills advise influence-client Strong computer-skills Strong customer-focus Strong technical-knowledge Ability multitask strict deadlines pressure LicensesProfessional-Accreditation Certified-FacilityManager through-International-FacilityManagement-Association IFMA CertificedPropertyManager through-Institute-of-Real-Estate-Management Facility-ManagementAdministrator Designation through-Building-Owners-and-Managers-Institute BOMI RealPropertyAdministrator through-Building-Owners-and-Managers-Institute BOMI At BGIS we believe diversity inclusion key business-driver such never loses sight importance woven fabric our organization We committed maintaining barrier-free recruitment process providing equal employment opportunities recruiting retaining individuals backgrounds Recognize promoting diversity essential component continuing pursuit organizational success

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  Job description

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