Dispatcher/administrative Assistant - Bridgewater, Canada - Lunenburg County Wheels

Description

Job Purpose

Lunenburg County Wheels, provides pre-booked door to door transportation services for all of Lunenburg County West; providing service to individuals experiencing a barrier to transportation. Our goal is to provide an efficient, reliable, quality transportation service meeting the needs of the citizens of Lunenburg County. We are looking for a detail oriented, highly organized individual with exceptional communication skills to join our team as a
Dispatcher / Administrative Assistant.

As the Dispatcher / Administrative Assistant you will be the first point of contact for clients, drivers, and the public.

Your primary responsibilities include accurately receiving and relaying information and the promotion of our services via social media.

You will also be entrusted to organize daily transportation logs, dispatch vehicles and drivers, accurately maintain records, fleet management and complete general administrative tasks.

This position offers full time _(35)_ hours Monday to Friday and would mostly appeal to a friendly, community-minded person that thrives in a position that requires you to multi-task.

Job Functions
The dispatcher is responsible for the efficient operation of the LCW dispatch system including:

• Communicate effectively with the drivers, passengers, partners, and the public as required.
• Coordinate the schedules of drivers and transportation bookings, and ensure drivers and clients are advised of any changes in schedules.
• Receive calls and messages for transportation requests and adjust schedules based on the availability of drivers and /or vehicles.
• Send out invoices and coordinate payment of bills.
• Maintain workplace documents and statistics for reporting and analysis purposes, including driver's logs, vehicle logs, ridership data and database.
• Use standard workplace computer software for office administration duties and provincial transportation software.
• Intake and registration of new drivers and riders.
• Schedule Fleet Maintenance.
• Monitor Weather for pending storms and adjust schedule accordingly.
• Assume Operation Managers duties when required.

Salary:
$17.00-$20.00 per hour


Benefits:

• Onsite parking
• Paid time off

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Experience:

- dispatching or related: 1 year (preferred)


Ability to Commute:

• Bridgewater, NS B4V 4G8 (required)

Ability to Relocate:

• Bridgewater, NS B4V 4G8: Relocate before starting work (required)

Work Location:
In person