Legaltech Services Specialist - Toronto, Canada - Clyde&Co

Clyde&Co

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

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Job Title
LegalTech Services Specialist
Job Location
Toronto
Job Type
Business Services
Country/Territory
Canada
Region
The Americas
Description

The Team
LegalTech Services (the
Team) are a global fee earning team who manage client matter data.

The Team provide advice and support for both disputes and corporate matters no matter how small, simple, large or complex the data set.

The Team assists on a range of client matter data needs from; identification and collection, how to share and review documents collaboratively, visualisation of data, production to a third party and presentation for trial.

The Team administer eDiscovery, transactional and interactive data visualization software in-house and partner with external vendors to meet our varied client data needs.

If you are a motivated and problem-solving oriented individual - this firm, this team and this industry is a fantastic place to be.

Overview

The Specialist is an experienced technical project manager with a proven track record in managing and enabling review of client data for disputes.

This position is part of a professional job family.

Key Responsibilities

Matter Management & Time Recording

Working on a portfolio of active matters with the legal team, client, vendor and any third party for both disputes and corporate matters, either independently or together with another Team member. For example;

- managing disputes matters through all stages of the EDRM including advice on collection best practice, document processing, the use of AI and analytics for Early Case Assessment, review strategies and production of client data in load file format.
- managing corporate matters via our transactional software. Advising on collection best practices, setting up and managing online deal rooms for due diligence purposes and assisting with workflow management and PDF productions.
- utilising interactive data visualization software to visualise client data sets and matter information that enables our clients to easily understand their data or case status.

Consulting with the legal team and/or client to accurately scope matters, recommend the appropriate level of service and technology, and providing cost estimates at the outset. Managing their expectations on a regular, and if necessary frequent, basis going forward in relation to the scope, costs and delivery of the Team's and/or vendor services.
Reviewing and quality checking (including for accuracy, typographical and grammatical errors) the Team's work on the matter, and seeking the Senior Manager's review and approval of that work if necessary, before any work is delivered to the legal team and/or client.
Advising the legal team and/or client on the relevant technical best practices for the matter.
Providing, and/or arranging vendors to provide, training for our legal teams and/or clients on the use of relevant software for your matters if such training is requested or is necessary.
Efficiently and accurately recording with clear and sufficient detail all of your time spent on: billable matters to enable your work to be charged to clients promptly; and nonbillable work.
Evaluating vendor invoices on your matters, working with the Team to ensure those invoices are coded in the firm's financial systems to the relevant matters and passed through to the relevant client(s) for payment, and monitoring the firm's payments to the relevant vendors with respect to those invoices.

Process & Product Standardisation and Risk Management & Quality Control

Working with the Senior Manager to establish effective processes and procedures which standardise, in accordance with industry best practice, the work the Team does.
Bringing to the attention of the Senior Manager any risks arising as a result of or in connection with LegalTech Services work (for example, data security, data quality and reputational risks) and assisting with the implementation of any risk remediation plans.
Consistently meeting the Team's service level agreement for the provision of LegalTech Services in Canada.

New Third Party Solutions & Services

Identifying our Canadian legal teams and clients' new and evolving LegalTech Services needs and requirements.
Keeping abreast of new third party service and product offerings in Canada.
Consulting with, and preparing proposals for the consideration of, the Senior Manager in relation to potentially piloting and implementing new third party services and products for our legal teams and/or clients in Canada.
Working with the Team to pilot and, if pilots are successful, implement new software and services.

Training & Knowledge

Providing training for our legal teams (in particular junior legal team members such as legal trainees) and/or clients on the Team's processes, procedures and inhouse software.
Providing, and/or arranging vendors to provi