- You will support the development and implementation of the quality and patient safety strategy to drive continuous improvement, including the monitoring of quality metrics
- You will work collaboratively with operational and clinical leaders and team members to identify quality improvement and patient safety initiatives
- You will oversee the planning, development and implementation of the accreditation strategy
- You will lead the implementation of quality assurance plans to conduct quality audits and ensure compliance with quality standards and regulations
- You will support and oversee the development of the patient-centered strategy
- You will lead and manage the performance of the quality team and provide coaching and mentorship to support their leadership development
- You will prepare and present quality reports as appropriate
- You will foster a culture of quality and continuous improvement throughout the organization
- Extensive experience in clinical quality and patient safety, including strategy development and implementation, equivalent to 10+ years
- Training on quality or a level of education equivalent to a Master's degree in a health related discipline
- Strong knowledge of quality improvement methodologies, data analysis, and reporting.
- Demonstrated leadership skills in driving change and fostering a culture of safety and continuous learning.
- Experience in managing accreditation processes and compliance with regulations and standards.
- Excellent communication, collaboration, and facilitation skills.
- Commitment to patient safety, quality improvement, and continuous learning.
- Comprehensive knowledge of management principles and methodologies, and the ability to coach, mentor team members on these skills.
- Ability to work with multiple stakeholders
- Fluency (written and spoken) in English is required
- Highly comfortable with change and ambiguity and excels in highly collaborative team environments
Manager - Quality Assurance (Quality and Patient Safety) - Health (remote) - Vancouver, Canada - TELUS
Description
Description
Ready to create innovative solutions and best practices? Are passionate about patient safety, quality improvement, and making a difference in healthcare?
Our team and we'll accomplish together
TELUS is committed to changing the way healthcare in Canada works for you, your family, and your loved ones. What part might you play?
The TELUS Health Quality of Care Program is focused on delivering high quality care through highly personalized care, enhanced patient experiences and easy access to a broad range of services in primary care, preventive health, wellness, mental health and occupational health.
Our vision is to unite our best-in-class health practices to strengthen our care offerings for Canadians. Through the combination of our leading-edge medical clinics and digitization of healthcare, we can effectively deliver services that enable Canada's workforce, their families and individuals to take better care of themselves.
TELUS Health is looking for a Manager, Quality and Patient Safety to join the Quality of Care team. Reporting to the Director, Quality of Care you will be responsible for managing a team and providing leadership for clinical quality and patient safety strategies, accreditation, and continuous quality improvement initiatives.
What you'll do
Qualifications
What you bring
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
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