Operations Manager - Burnaby, Canada - Metro ATTA Elevator

Metro ATTA Elevator

Verified Company

Burnaby, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

Metro ATTA Elevator is an independently owned, full service elevator and escalator company, currently serving the Metro Vancouver area.

Our goal is to build long-term relationships with our customers by being fully transparent, providing quality services and a best in-class customer experience.

Due to the continual strong growth of the company and in preparation for its planned expansion across British Columbia, a full time, in house, experienced
Operations Manager is being added to the team.

This is a new position.

Responsibilities

The position will assist and support the President as he transitions his role and transfers administrative and internal operational duties to the Operations Manager.

An example of the job duties:

Champion the effective use, maintenance and data integrity of the software platform (Liftkeeper) that manages the elevator maintenance and construction portfolio.
Oversee the daily functioning of the office as it relates to protocols, procedures, and coworker responsibilities.
Ensure that dispatching requirements are complete and operational to standards.
Review and approve weekly billing of chargeable events.
Review and approve progress billing on active construction projects.
Be the contact for receipt of all maintenance and construction tenders and oversee them to completion, submission, and followup.
Organize, plan, and schedule all maintenance and construction walkthrough visits.
Receive, action, and manage all communications with customers, consultants and project managers.
Lead the process of estimating including collecting vendor quotes, analysis of inputs and prices and assemble into documented form.

- a variety of other duties, tasks and responsibilities as the company evolves and as assigned by the President to the role

Skills and Qualifications

Minimum 5 years related experience; previous experience in or knowledge of the elevator/escalator, mechanical services and/or construction industry would be an asset.
Postsecondary education in the areas of office administration and/or equivalent experience in a related field(s), is preferred.
Strong learning agility and a willingness to continually learn, develop and take charge.
Proficiency in Microsoft Office (Word, Excel, PowerPoint and Outlook), and Microsoft Teams.
Ability to solve problems, make critical decisions and prioritize attention to detail.
Excellent verbal and written communication skills.
Superior organizational, time management and efficiency skills.
Ability to establish a good working relationship with management, coworkers, subcontractors, consultants, trades people among others;
A selfstarter and motivator that is reliable, dependable and focused