Warehouse Specialist - Richmond Hill, Canada - PX Solutions Ltd.

PX Solutions Ltd.
PX Solutions Ltd.
Verified Company
Richmond Hill, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

JOB DESCRIPTION

On-Site position


The
Warehouse Specialist **is responsible for all the logistics, inventory management, staging equipment and maintaining relationships with vendors to serve all our Ontario-based clients.

This position will involve constant communication with the project managers and technicians within the operations team, ensuring adequate support.


ESSENTIAL DUTIES & RESPONSIBILITIES

  • Ability to work and communicate with all levels of staff, vendors and customers to solve problems positively and professionally.
  • Managing vendor relationships and escalations.
  • Responsible for inventory management through software tracking software and office 36
  • Ability to work remotely and onsite when required.
  • Ability to multitask and prioritize based on importance.
  • Able to follow policies and procedures and complete administrative tasks on time.
  • Standards on best practices maintenance and development.
  • Ability to meet Service Level Agreements for both internal and external customers.
  • Shipping and receiving goods to and from warehouses and shipping or delivering when required to technicians at the clients' premises.
  • Manage relationships with our logistics, driving continuous improvements.
  • Ensuring Returned Material Authorizations (RMA's) are received from customers within the agreedupon timeframe.
  • Ensuring equipment stock replenishment is placed into the proper geographies within our field stocking locations (FSL's).
  • Ensure the team understands all aspects of forward and reverse logistics and internal clients are kept uptodate with logístical changes.
  • Validate that monthly billing from our logistics partners is accurate before going to accounts payable.
  • Improvements to existing processes and procedures to improve daily bottlenecks and problems.
  • Accuracy of work and expense reports is critical because this role can affect major purchasing decisions.
  • Enforce warehouse monthly safety inspections of health and safety, and codes and conducts are followed.
  • Ability to manage and use shipping portals and escalate issues with vendors when required.
  • Device management of company employees through Microsoft 365 tools and vendor platforms
  • Tracks, traces and updates the status of incoming and outgoing shipments.
  • Managing customer needs and expectations and building a solid relationship with customers.
  • Other tasks as required.

ESSENTIAL REQUIREMENTS:


Education/Experience/License:


  • High School Diploma.
  • Good to have an accounting and/or managing information systems certificate/Diploma or (Good working knowledge or experience using and implementing technology.
  • Strong skills in reading and generating reports aimed at providing key information efficiently that will be used to drive business decisions.
  • Good understanding of ticketing systems
  • Valid driver's license

Professional/ Cognitive Skills

  • Strong professional skills in written and verbal communication
  • Key commitments in respect; inspire the trust of others; work with integrity and ethically uphold organizational values.
  • Treating everyone courteously and professionally.
  • Ability to be selfstarter and taskdriven and work independently when required.
  • Interpersonal sensitivity and customer responsiveness.
  • Desire to work in a fastpaced and organized environment.
  • Task Driven, Delivery focus and attention to detail.

Technologies/ Knowledge

Other Requirements

  • Position does require the ability to stand for prolonged periods and the ability to lift, push, pull, and/or carry up to 50 pounds.

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