Logistics - Data Centre Team Lead - Etobicoke, Canada - DB Schenker Logistics

Description

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual back-grounds, perspectives and skills. Together as one team, we are Here to move.


Position Description Summary:


Principal Accountabilities _(The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations)_**:_

• Ensure customer contract requirements are administered as applicable within the Customer support staff.
• Ensure customer initiatives, special processes, data requests are fulfilled consistently, timely and without impact to the daily work processes.
• Key contact with customer groups, including development and deployment of new or revised processes to meet customer goals and satisfaction.
• Ensure client and company goals and satisfaction.
• Ensure client and company initiatives are deployed and requirements fulfilled as requested.
• Escalation point for critical customer service issues and resolution.
• Manage and develop support staff
• Ensure training programs are administered and identify additional training areas for development of staff.
• Ensure company policies are communicated, administered and enforced.
• Ensure associate performance reviews are completed as required.

Pay:
From $37,000.00 per hour


Benefits:

• Dental care
• Flexible schedule
• Life insurance
• Paid time off
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location:
In person