Housekeeping Supervisor - Dorval, Canada - Hôtel Sheraton Montréal Aéroport
Description
The Sheraton
Montreal Airport Hotel is looking for an outstanding individual to join us in
the position of Housekeeping Supervisor.
Our hotel is a
reflection of who we are and why people consider us the best place to work at,
and for our guests as "THE" place to stay near the airport. Our associates are essential to our daily
success. If you are a self-starter looking to make a positive impact on
operations and activities, this is the opportunity for you
With an
experience for both our guests and employees as a priority, which is at the
heart of everything we do, the successful candidate will be responsible for
supervising aspects of the cleanliness of our hotel including, but not limited
to, our guest rooms and suites, our public areas, our service areas, and
providing operational support to all our departments.
If you feel
you are a good fit, we invite you to submit your application with a letter of
introduction to
If this
position is not for you, please contact us for other opportunities Do you know
the perfect candidate for this position?
Don't hesitate to tell them about this opportunity.
We offer very
competitive benefits including: group insurance, RRSP, employee assistance
programs, parking, Marriott hotel discounts, and more.
Summary
In
collaboration with the Housekeeping Manager, and in the absence of the
Housekeeping Manager, the Housekeeping Supervisor is responsible for running the
daily operations in accordance with the hotel's activities. In general, this
position is responsible for hiring, training, supervising staff, conducting
inspections of rooms and of the hotel public areas, creating/modifying
schedules, closing files, taking inventory, and ensuring that company standards
are met. This person will work closely
with administration, front desk and food service in planning needs.
Duties
Maintain and develop an experienced team
Coaching - training - encouraging and motivating
associates
Hiring & Closing files
Customer service - is a priority at all times
Supervise and manage the housekeeping team in the
absence of the Housekeeping Manager
Ensure the overall cleanliness of the facility by
conducting inspection rounds
Ensure that quality and standards are met.
Maintain an up-to-date inventory of cleaning products
Participate and supervise tasks during major cleaning
Open/transparent communication with associates and all
other departments
Facilitate daily meetings - engagement with associates
Clear and positive communication
Ensuring that occupational health and safety is a
priority
Work with third parties (such as dry cleaning and
laundry companies and night cleaners)
Key Skills
Communication skills
Interpersonal skills
Attention to detail and quality
Time management
Planning and organizing
Problem solving
Results oriented
Accountability and reliability
Ethics and integrity
Coaching and mentoring
Desired qualifications
2 years or less of experience in a similar position in
the hotel industry
Experience in a unionized environment is considered an
asset
Bilingual -
oral and written (French and English)