No more applications are being accepted for this job
- Analyze and create design artifacts that satisfy validated business requirements
- Lead and execute technical IS projects
- Overall project and its deliverables by acting as the customer's single point of contact for the project
- Build software solutions that strictly comply with technical specifications, agreed to best practices
- Execute and support a range of application and software types
- Create, execute or participate in all levels of application testing
- Participate in the on call support rotation
- Actively monitor the operating efficiency and stability of systems against determined service level agreements, ensuring optimal usage of the organization's software assets and its contribution to the organization's goals
- Actively maintain system technical documentation ensuring accuracy and timeliness of information
- Awareness of, and adherence to, best practices for application software development
- Awareness of, and adherence to, defined support processes (e.g. incident management, change management, etc.)
- University Degree in Computer Science, Information Systems, Engineering, Science or equivalent practical experience
- 7+ years of experience within the software and infrastructure environments
- 5+ years' experience with diagnosing, isolating and debugging software, infrastructure, and data related problems
- 2+ years' experience with Web services and web based application support
- 2+ years' experience with system integration protocols and software (API)
- Knowledge of Active Directory application and processes
- Understanding of Network Architecture and approaches
- Understanding and adherence to Enterprise Security best practices
- MS SQL and Oracle database query experience (required for troubleshooting)
- Good understanding of Network protocols like TCP/IP, HTTP, HTTPS, SSL
- Experience with the following telecommunication concepts and technologies will be considered an asset VoIP integration (SIP registration of third party solutions into a VoIP call manager) RoIP
- Facilitate cross-departmental project delivery activities, and gain commitment for delivery while managing competing demands, to ensure that project delivery dates are not compromised
- Experience working with security and/or First Response organizations will be considered an asset
- Flexible and competitive benefits package
- Competitive company pension plan
- Employee Share Purchase Plan
- Performance Incentive Program
- Annual Fitness Subsidy
- Part-time Studies Program
Senior IS Support - Calgary, Canada - CP
Description
POSITION ACCOUNTABILITIES
POSITION REQUIREMENTS
WHAT CPKC HAS TO OFFER