Assistant Banquet Manager - Toronto, Canada - Hilton

Hilton

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Hilton Toronto is looking for an Assistant Banquet Manager to join their team In this role you will assist in the planning, organization and execution of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Appointed in downtown Toronto, this property boasts 3,300+ sq. m. of event space and 600 guest rooms, with plated meals for up to 700 guests

Check us out:
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Thrive in a highvolume environment with a passion for guest satisfaction and creating memorable experiences
Have the ability to multitask and supervise multiple events throughout numerous rooms simultaneously
Have previous experience in a union atmosphere, with a natural and positive approach to hospitality leadership
Have previous experience coordinating events for up to 700 guests
Have previous experience in managing, stocking and rotating inventory

Growing and developing our team into the future leaders of the hospitality world is engrained in our culture. We are excited to provide you with the experience and knowledge that will continue to excel your career

What will I be doing?

As an Assistant Banquet Manager, you would be responsible for assisting in the planning, organization and execution of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Specifically, you would be responsible for performing the following tasks to the highest standards:

Assist in the management of all Banquet operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Supervises food and beverage set up and clean up
Assist in planning, organizing and executing all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
Assist in recruiting, interviewing and training team members
Greets clients and responds to guest requests in a timely, friendly and efficient manner
Responsible for the development and implementation of a training plan to ensure a high quality presentation and level of customer service within the banquet service/function service staffs.
Manage, in conjunction with the Executive Chef, the inventory, control and breakage/loss reduction of china, glass and silver as it relates to function services and banquet services.
Give daily support and guidance to fellow banquet personnel as well as monitor job performance to ensure a successful meeting/banquet experience by our guests.
Maintain a high level of service by constantly training and coaching all direct reports and staff.
Assist with annual and midyear appraisals with team members under your responsibility
Assist in setting departmental targets and objectives, work schedules, budgets, and policies and procedures
Inspect and oversee the cleanliness and maintenance of all function space, public areas, and service areas on all banquet levels. Coordinate with Housekeeping and Engineering to ensure the highest level of product delivery.
Incentivize team members to maximize sales and revenue
Comply with hotel security, fire regulations and all health and safety legislation
Assist other departments wherever necessary and maintain good working relationships

What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.

Specifically, we look for demonstration of these Values:

Hospitality
We're passionate about delivering exceptional guest experiences.

Integrity

We do the right thing, all the time.

Leadership

We're leaders in our industry and in our communities.

Teamwork

We're team players in everything we do.

Ownership

We're the owners of our actions and decisions.

Now

We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.

For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarka