Service Writer - Toronto, ON, Canada - Procom

    Procom
    Procom Toronto, ON, Canada

    1 month ago

    Procom background
    Temporary
    Description
    UX Writer On behalf of our client in the Banking Sector, PROCOM is looking for a UX Writer. UX Writer - Job Description
    Collaborate with DCX Experience Strategy team and project partners to determine the business objectives that drive content strategy
    Manage the UX Writing and Content Design projects you are assigned
    Obtain competitive experience evaluations and customer data to establish benchmarks for content strategy and design
    Make recommendations on requirements for projects and contribute to project scoping and planning
    Collaborate closely with fellow designers, accessibility specialists, technical consultants, developers, quality engineers and legal counsel to craft seamless customer experiences
    Provide relevant and considered content strategy and write clear, accurate and compelling user interface content
    Align to all content governance systems, workflows, and standards including brand style, tone, and voice guidelines, to write and design in accordance with bank's design system
    Present UX Writing and Content Design concepts in collaboration with fellow designers
    Contribute to the development of the Digital Customer Experience team's culture
    UX Writer - Mandatory Skills
    3+ years' experience as a User Experience (UX) Writer (NOT Copywriting, marketing, or Branding)
    Understanding of interactive design, usability principles and how content strategy contributes to user experience
    Experience Strategy, Visual design, UX Writing, Design Research, Interaction Design, Accessibility)
    Expert writing, editing & proofreading skills
    Relationship building skills
    Strong aptitude for digital technologies
    Writing samples in a strong portfolio demonstrating a range of User Experience (UX) Writing abilities
    UX Writer- Preferred Skills
    Industrial, User-Centered, Visual, Design strategy, Design Mgt., Human Factors, Psychology, Human-Computer Interaction, etc.)
    Experience with financial digital products
    Script writing & Video production
    Content Strategy Experience
    Knowledge of online marketing, advertising & other interactive experiences
    Degree in writing or design
    UX Writer - Assignment Start Date ASAP – 12 months to start UX Writer - Assignment Location Toronto, ON – Work Onsite