Claims Assistant - Ottawa, Canada - Definity Financial Corporation

Definity Financial Corporation

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job

ID :
7010

Category :
Claims

Brand :
Definity

Regular/Temporary :
Regular

Fulltime/Parttime :
Full Time

Location :
Ottawa, Canada

Definity includes some of Canada's most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance.

With strong roots that date back to 1871, we've grown to become a digital leader in the insurance industry. We're proud to help our clients and communities adapt and thrive in a world of constant change.

Our promise to you:
It's better here. Why? Because we CARE, and we provide an employee experience that's collaborative, ambitious, rewarding, and empowering.

Our ambition is to be one of Canada's leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.

Definity offers a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with.

Leaders partner with their teams to find the right balance of on-site and remote work that best meets the needs of their teams, colleagues, brokers and customers, while ensuring collaboration, teamwork and accountability for goals.

What can you expect in this role?

Allocating appraisal assignments via dispatch module for Auto and Property claims to staff and independent appraisers
Setting up property appraisal assignments in Qapter /Solera system and redirecting/reassigning files within the Solera system
Reviewing and processing documents received to Image desk appraiser level inspection
Coordinating with Adjusters, appraisers on appraisal tasks and tracking Appraisal/Appraiser assignments when applicable
Act as the key point of contact for appraisal inquiry inbox.
Other general administrative duties as assigned

What do you bring to the role?

University degree/college diploma preferred
Bilingual (French and English) Strong written and verbal communication skills in both French and English is an asset
Extremely organized, able to manage multiple priorities expertly
Proficient with document management systems, as well as the of document imaging systems
Strong keyboarding skills/data entry and able to navigate through numerous screens quickly and efficiently
Excellent computer skills and proficient in MS Word and Excel
Strong written and verbal communication skills coupled with excellent collaboration skills
Able to perform well in a busy operation and remain calm under pressure
Team player adaptable to a changing environment, professional, friendly and courteous in all interactions, whether with customers or coworkers

Go ahead and expect a lot — you deserve it, and we've got it:

Hybrid work schedule for most roles
Company share ownership program
Pension and savings programs, with companymatched RRSP contributions
Paid volunteer days and company matching on charitable donations
Educational resources, tuition assistance, and paid time off to study for exams
Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
Wellness and recognition programs
Discounts on products and services

Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).

LI-Hybrid