Receptionist / Customer Service - Edmonton, Canada - Modern Auto Body Ltd

Modern Auto Body Ltd
Modern Auto Body Ltd
Verified Company
Edmonton, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description

Job Opportunity:
Customer Service Representative / Receptionist at Modern Auto Body Ltd.

Company Overview:
Modern Auto Body Ltd. is not your average collision repair shop.

As one of the only collision repair centers in Canada that is OEM certified in seven luxury brands, we take pride in our expertise.

With 55 years of family-owned and operated business experience, we know vehicles inside and out. Our focus is on providing exceptional service and maintaining a high quality of workmanship, especially for luxury brand vehicles.

We're certified and factory-trained to repair prestigious brands like Mercedes-Benz, Porsche, BMW, Jaguar, Land Rover, Bentley, Aston Martin, TESLA, Lexus, and more.

Our collision center is renowned for restoring vehicles to their original factory condition.


Position:
Customer Service Representative / Receptionist
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Location: Street NW, Edmonton, AB
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Schedule: Monday to Friday, 8:00 AM to 5:00 PM

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Role Type: Full-time, permanent


Responsibilities:
As our Customer Service Representative / Receptionist, you'll play a crucial role in ensuring smooth operations and excellent customer experiences


Your duties will include:
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Answering Phones: Be the friendly voice that greets callers and assists them with their inquiries.
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Client Communication: Act as the communication hub for the business, liaising with customers, insurance companies, and estimating staff.
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Appointment Booking: Schedule appointments for vehicle estimates.
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Rental Car Coordination: Arrange rental cars for customers during repairs.
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Status Updates: Keep customers informed about the progress of their vehicle repairs.


Qualifications:

To thrive in this role, you should:

  • Be
    enthusiastic and enjoy working in a team environment.
  • Be
    computersavvy and open to learning new skills.
  • Ideally, have experience in the
    hospitality industry or other customerfacing roles.

Benefits:
We value our team members and offer the following benefits:


  • On-the-job Training: Our expert team members will provide training tailored to this role.
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Medical, Dental, and Vision Coverage:


  • Short-Term and Long-Term Disability Insurance:
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All Statutory Holidays:

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2 Weeks Paid Vacation (Increases Over Time):


  • Staff Events: Enjoy staff BBQs, birthday and anniversary celebrations, and our annual staff party.
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