Receptionist - Edmonton, Canada - Hainstock's Funeral Home & Crematory

Description

*This role will be part-time Mondays, Fridays, and Saturdays. 24 hours a week total.

Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.


JOB RESPONSIBILITIES

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to the appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows the chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
• Maintains guestwaiting area, disposing of trash, replacing tissues, and general straightening of furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• May perform light typing, proofreading, data entry or printing

MINIMUM REQUIREMENTS

Education

• High School Diploma or equivalent

Experience

• Six months general office, receptionist, or administrative support experience preferred
• Proficient at operating telephones, fax, copier

Knowledge, Skills and Abilities

• Working knowledge of MS Office Suite
• Clear and professional speaking voice and tone
• Professional interpersonal skills to handle sensitive and confidential situations
• Position continually requires demonstrated poise, tact and diplomacy
• Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Job Types:
Full-time, Part-time

Part-time hours: 24 per week


Pay:
$18.00 per hour


Benefits:

• Casual dress
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Onsite parking
• Vision care

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Edmonton, AB T6E 6L1: reliably commute or plan to relocate before starting work (required)

Work Location:
In person