Tearoom Server - Dartmouth, Canada - Cole Harbour Rural Heritage Society

Description

Tearoom Server (Term Position) 2023

Cole Harbour Heritage Farm Museum, Cole Harbour, Nova Scotia

The Museum
The Cole Harbour Heritage Farm Museum is an original Cole Harbour farm, cultivated continuously for over 200 years.

It has operated as a community museum since 1978 and is owned and operated by the Cole Harbour Rural Heritage Society (CHRHS).

The museum site is a rural oasis tucked into the middle of a now bustling urban centre, and consists of 12 buildings.

Of those, two are historic houses, six are historic barns and outbuildings and the remainder are museum support structures. This "open air" museum also includes gardens, pastureland, pathways and a small wetland and natural reserve.

In addition to the heritage buildings, the museum collection consists of approximately 4000 artifacts representing the evolution of agriculture in the area, along with the implements and personal items of the peoples who made Cole Harbour home.

A small representation of traditional farm animals is kept on site along with heritage gardens and native species of trees and shrubs, creating our living collection.

The site contains a busy tearoom and gift shop within the original farmhouse, as well as a working blacksmith shop, and is a cultural and social hub for the community of Cole Harbour.

The Museum operates on a free will donation basis, welcoming over 20,000 visitors per year.


The Position
The Tearoom Server supports the Rose & Kettle Tearoom and museum gift shop.

Based in the historic Harris House, the museum's main reception area, the Tearoom Server fulfills an essential front-of-house role, serving café and retail needs as well as supporting visitor services and creating a welcoming space.

Reporting to the Museum Director, duties of the Tearoom Server shall include:

• Greet and welcome visitors in the tearoom/gift shop area;
• Assist museum café: delivering orders, clearing tables, preparing coffee/tea and espressobased drinks, service checkins, washing dishes, etc.;
• Provide visitor orientation support, promote the museum's resources, inform of special events and/or programs, seasonal areas of interest;
• Maintain reception area, keeping it clean, free of any debris and attractive;
• Maintain museum gift shop; cashing in purchases, keeping displays orderly and neat, replenishing stock, assisting in merchandising ideas;
• Emphasize and promote museum garden through reception display; cutting fresh flowers for reception area, showcasing harvest, etc.;
• Assist with daily opening and closing procedures;
• Other museum duties as required;
• Contribute to the overall success of the summer season.

Desired qualifications/skills include:
- experience working in a cafe or other restaurant or food service;
- excellent customer service and oral communication skills;
- ability to work well with others - tasks are generally collaborative though there is plenty of possibility for individual ideas;
- experience in customer service role considered an asset;
- planning and organizational skills;
- ability to multi-task and manage time effectively;
- a genuine interest in museums and cultural history;
- desire for continuous learning - each day brings new questions and challenges;
- experience in retail operations/cash handling is considered an asset.


Job Types:
Part-time, Seasonal

Contract length: 9 weeks

Part-time hours: 30 per week


Salary:
$15.00 per hour


Benefits:

• Discounted or free food
• Flexible schedule
• Onsite parking

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Every Weekend

Work Location:
In person