Reception and Records Support Agent, Class Principal - Vanier, Canada - Vanier College

Vanier College

Verified Company

Vanier, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Reference number:

S

Job Category (Job Alert): Administrative Support

Department:
Academic Sector

Services:
Academic Systems - Registrar's

Immediate Supervisor's Name:
Isabelle Lacombe

Position Status:
Regular Full-time

Length of the contract:
Permanent

Work Location:
Vanier College

Work Schedule:
Mon - Fri, 8:30 a.m. - 4:30 p.m. (35 hrs/week)

External Posting Start Date:

External Posting End Date and Time: :00

Salary Scale:
$ $28.31

Expected Start Date:

Vanier College is an English-language public college with more than 6000 daytime students from over 90 different nationalities.

We have a thriving Continuing Education division that provides services to adult learners, international students as well as to community and corporate clients.

Vanier has approximately 1000 employees and offers a stimulating work environment and a beautiful green campus.

Our dynamic faculty and staff enjoy numerous benefits including an employee assistance program, employee fitness programs, professional development, daycare, educational fee waivers as well as music concerts and other activities.

Description:

Under the responsibility of the Registrar's Office & Academic Advising Coordinator, the Reception and Records Administrative Support Agent's role is to provide clerical support to the Department of Academic Systems-Registrar and for the Continuing Education sector (DEC and AEC).
More specifically, but not limited to, the Reception and Records Administrative Support Agent, Class Principal:
Provides reception services to inquiring students, faculty, staff and visitors on behalf of the Department of Academic Systems-Registrar and for the Continuing Education Sector;
Provides accurate information about services offered and programs in Continuing Education (AEC-DEC);
Creates semester records and generate fees (fulltime and parttime) and send notices to students by MIO;
Participates in all aspects of the admission and registration processes for students (including batch registration); namely enters admission decisions, creates, verifies, modifies and enters scheduling and registration information, oversees and processes the opening of students' files, verifies English Eligibility, enters SU or EQ when assigned by the Academic Advisor among other duties;
Participates in the verification and ensures all information pertaining to students' files and records are maintained accurately according to rules and regulations in the pedagogical systems;
Processes the accounting functions of the department including semester fees for Continuing Education and student refunds;
Processes requests for education verifications and incomplete grades;
Contacts teachers regarding grade submission for DEC and AEC programs;
Verifies students accounts, refund requests, when necessary;
Gathers, classifies and locates files in accordance with established procedures and participates in filing, scanning and the archiving process;
Trains new employees and oversees the dispatching of clerical tasks and ensures their timely completion;
Assists in the activities of the Department of Academic Systems-Registrar and for the Continuing Education Sector as required;
Assists in the preparation and processing of promotional materials of both departments' activities;
Ensures compliance with the BAnQ (Bureau des Archives nationales à Québec) and all College Policies and Procedures;
Consults the Ministry of Education concerning system and regulations regarding student records;
Ensures that information regarding student registration, drop and delete deadlines, grades, personal information, markupdates and grades is accurate and up to date;
Prepares and assists in the student confirmation of attendance process and followup;
Confers with Continuing Education Pedagogical Counsellors on students' files when necessary;
Responsible for maintaining the integrity of the standards and procedures as establishes by the Department of Academic Systems-Registrar and the Continuing Education sector;
Assignments may vary in accordance with the needs of the Department of Academic Systems-Registrar and for the Continuing Education sector.

Other related tasks which fall within the scope of the classification of this position may be assigned.

Classification: Agent ou agente de soutien administrative, classe principale (Administrative Support Agent, Principal Class)
Requirements:
Qualifications:
Diploma of vocational studies (DEP) in an appropriate specialty or high school diploma or equivalent diploma or attestation of studies;
At least six (6) years of relevant experience.

Conditions related to the specific position: