Customer Service/administrative Assistant - Mississauga, Canada - Liftow Limited

Liftow Limited
Liftow Limited
Verified Company
Mississauga, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

About Liftow
Liftow is the largest Toyota Forklift dealership in North America, established in 1960.

With Toyota being ranked #1 forklift in the world and our values, our mission at Liftow is to provide our clients with the most exceptional material handling equipment, products, training, and customer service in the industry.

Liftow Canada operates full-service branches in ON, QC, NB, NS, NL and P.E.I.


Liftow Offers

  • Competitive salary
  • 3 weeks' vacation
  • Employer paid benefits such as: medical insurance, dental, vision, disability coverage, life insurance and more
  • Paid Sick Days
  • RRSP Match
  • Advancement opportunities
  • Extensive handson Training program

Position Summary


The Customer Support Liaison is responsible for providing administrative support to the training department with a focus on invoicing and scheduling for the Instructional Services Division.


Specific Accountabilities

  • Process credit card payments
  • Process cheque payments received for client invoices
  • Manage invoice generation and payments for all clients
  • WAH paperwork: tracking and data entry into Skills Pass
  • Manage, create, and distribute all virtual class invites & weblinks
  • Manage, create, and distribute any support materials for upcoming training courses
  • Generate, issue, and send all eLearning codes requested to Clients
  • Provide tech support for clients with any eLearning questions or challenges
  • Assist with travel arrangements and out of town accommodation bookings
  • Answer incoming calls for main office phone line, redirect as needed
  • Any other duties assigned

Qualifications

Education & Work Experience
High school completion or equivalent education proficiency and/or 1-3 years' experience in an administrative position.


Competencies and Skills

  • Welldeveloped organizational skills
  • Keen attention to detail
  • Excellent communication skills (written and verbal)
  • Proven ability to function in a fastpaced changing environment
  • Proficient in Excel and Word programs

This is a remote position.

Job Types:
Full-time, Permanent


Salary:
$45,000.00-$48,000.00 per hour


Flexible Language Requirement:

  • French not required

Schedule:

  • Monday to Friday

Experience:


  • Customer support: 3 years (preferred)
  • Administrative: 2 years (preferred)
  • Microsoft Office or other relates software systems: 2 years (preferred)

Work Location:
Hybrid remote in Mississauga, ON L5T 1H1
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