Case Manager - Toronto, Canada - Parkdale Queen West Community Health Centre

Parkdale Queen West Community Health Centre

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

INTERNAL/EXTERNAL POSTING

Full-Time Contract Position

Queen West Site

Case Manager - Safer Opioid Supply (SOS)

1.0 FTE Full-Time Mat-Leave Contract Position (35 hours/week),

Bargaining Unit - UFCW Local 175

Parkdale Queen West Community Health Centre (Parkdale Queen West CHC) is a dynamic, community-based
health care organization serving mid-west downtown Toronto. Offering a broad range of services, including
primary health care, dental care, harm reduction, health promotion, counselling, and community development
programming, we are also committed to serving people who face barriers to health care, and we strive to reduce
these barriers. PQWCHC is a multi-sited organization.

General Responsibilities:
We are currently seeking a Case Manager to work in our Safer Opioid Supply (SOS).
This program has been funded only to March 31, 2024. The Safer Opioid Supply program (SOS) provides clients
using street-based drug supply, who are at high risk of overdose in the community and of medical complications
due to drug use, a regulated supply of prescription opioids through an MD or NP in an effort to reduce overdose
and overdose deaths. This Case Management position facilitates access to service with warm transfers and case
advocacy that facilitates health, social and legal supports to services for individuals in our SOS program. This
position is expected to work across all PQWCHC sites with active SOS clients.

This position also requires some community development work with clients, staff, and other organizations to
develop or strengthen the appropriate resources and policies for this population. This position works
collaboratively with the Clinical Team and the Safer Consumption Services Team, and works across sites (Queen
West and Parkdale).

Specific Responsibilities:

Provide clientcentered case management and coordination of services to overcome barriers to services and

to promote an equitable treatment for people who use drugs.

Works closely with the SOS prescribers to provide immediate crisis supports and case management to

ensure appropriate navigation and access to services.

Facilitate access to service and individual advocacy for clients regarding issues such as housing, income

support, food and clothing, health, employment, and legal services.

Develop comprehensive case planning and service coordination.
May include some accompaniment with clients to appointments related to key systems navigation (i.e., court

appearances, systems appointments, etc.)

Maintain timely and appropriate written and electronic client records, reports, and correspondence
Liaise with community agencies and institutions regarding issues relevant to client needs.
Practice within guidelines of appropriate protocols and policies as required by the Centre.
Participate in the overall activities of the Health Centre, e.g., inservice training, committees, special events,

shared staff responsibilities.

Qualifications:

Undergraduate or graduate degree in the relevant discipline from a recognized university.
Three to five years of working experience with individuals and groups who have concurrent mental health and

substance use issues, who have faced or are at risk of homelessness, criminal justice involvement, etc.
preferably in a community health setting.

Three to five years of case management, crisis intervention experience; preferably in a community health

setting.

Proficiency in current assessment, psychosocial and single session counseling techniques that are trauma

- informed and strength-resiliency-based.

Demonstrated ability to work with multidisciplinary teams.

Compensation:
$63,364 to $74,054 per annum plus Healthcare of Ontario Pension Plan (HOOPP) option

If you are interested in joining in a creative and dedicated team, we want to hear from you Please send your

being accepted.

check as a condition of employment, however strong consideration is made to the type of offense.

Employment is conditional upon having had a full series of COVID-19 vaccinations (2 doses, plus booster

within 6-12 months) 14 days before starting employment.